Open to opportunities

Maxime de Varennes

@maximedevarennes

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IT professional specializing in systems administration, support, and cloud operations.

Canada

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What I'm looking for

I seek a role where I can lead IT operations or senior support, drive automation and endpoint management, work in a collaborative multi-site environment, and continue developing team capabilities and technical processes.

I am an Information Technology professional with over 12 years of experience delivering Tier 1–3 support, systems administration, networking, cloud technologies, and SaaS operations across corporate, multi-site, and international environments.

I have led IT operations, driven process automation with ServiceNow and Jira, managed endpoints using JAMF and Intune, and administered Windows, Linux, and macOS infrastructures while supporting virtualization and network services.

I am bilingual (French/English), experienced in vendor and project management, and focused on continuous improvement, team coaching, and operational optimization to deliver reliable, secure IT services.

Experience

Work history, roles, and key accomplishments

Current

Founder & Artistic Director

Current

Studio 87

Jan 2002 - Present (24 years 2 months)

Founded and directed a creative studio overseeing music production, creative direction, mentoring, and collaboration management across projects since inception.

Creative Direction Music Production Mentoring Project Management Collaboration

Senior Service Desk Technician

Goto / Persistent Systems Limited

Jan 2018 - Jan 2025 (7 years)

Provided tier 1–3 IT support for Canadian and international offices, led device configuration/deployment and RCA for complex incidents, and automated processes via ServiceNow and Jira to improve operational efficiency.

ServiceNow Jamf Intune Windows MacOS Linux Active Directory ITSM Process Automation

Founder

Meow Ink

Jan 2017 - Jan 2018 (1 year)

Launched and operated an e-commerce business handling marketing strategy, CSS/HTML development, and store management to drive sales and customer engagement.

E commerce Development HTML CSS Marketing Strategy Store Management

Systems Administrator

CGI

Jan 2015 - Jan 2018 (3 years)

Deployed and administered Windows/Linux servers, managed virtualization and network services (DNS, DHCP, AD, VPN), and implemented FreshDesk and backup solutions to improve service reliability.

VMWare VirtualBox Windows Server Linux DNS DHCP Active Directory SCCM Freshdesk

IT Technician

Pro Contact

Jan 2013 - Jan 2015 (2 years)

Delivered tier 1 user support, managed IT assets and workstations, and maintained technical documentation and internal communications to streamline support workflows.

Tier 1 Support Asset Management Technical Documentation Ticketing Systems User Training