mavis Agyire-tettey
@mavisagyire-tettey
I coordinate operations, projects, stakeholders, and documentation across remote teams.
GhanaWhat I'm looking for
I've coordinated Microsoft ECIF operations through WMI Worldwide, serving as the liaison among partners, vendors, and internal teams while managing project requests, SOWs, POs, compliance records, and high-volume stakeholder communications.
More recently, I processed 100+ insurance claims weekly for MedTech Claims & Billing and reduced claim denials by 20% through coding accuracy and payer-guideline review. I also bring client service, inside sales, recruitment, onboarding, billing, scheduling, and executive-support experience, backed by an MBA in Total Quality Management.
Experience
Work history, roles, and key accomplishments
Medical Insurance Biller
MedTech Claims & Billing
Dec 2024 - Nov 2025 (11 months)
Processed over 100 insurance claims weekly, ensuring accurate revenue cycle operations. Reduced claim denials by 20% through improved coding accuracy and payer guideline review.
Served as primary operational liaison between Microsoft partners, vendors, and internal teams. Managed high-volume inboxes, coordinated project requests, and maintained audit-ready documentation.
Team Lead, Business Development & HR Coordinator
Gesatech
Aug 2018 - Nov 2018 (3 months)
Led business development and HR coordination, generating and following up on leads. Improved recruitment efficiency by screening and interviewing applicants.
Customer Service, Inside Sales & HR Coordinator
Gesatech
Sep 2017 - Aug 2018 (11 months)
Served as first point of contact for clients, ensuring positive service experience. Generated and followed up on qualified leads, and supported recruitment processes.
Education
Degrees, certifications, and relevant coursework
University of Professional Studies Accra
Master of Business Administration, Total Quality Management
2020 - 2022
Pursued an MBA in Total Quality Management, focusing on quality management principles and practices.
University of Ghana
Bachelor of Arts, Social Work
2011 - 2014
Earned a Bachelor of Arts in Social Work, gaining knowledge in social welfare and community development.
University of Ghana
Diploma, Social Administration
2008 - 2010
Completed a Diploma in Social Administration, focusing on administrative aspects of social services.
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
Job categories
Skills
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