Joyceline Seyram Kudexa

I am a dedicated and proactive customer service professional with over two years of experience in administrative and customer-facing roles. My background includes working with the National Health Insurance Scheme, where I assisted clients with insurance-related inquiries and claims, processed electronic receipts, and managed various administrative tasks. My ability to communicate clearly and effectively has been key in resolving issues and delivering excellent service remotely.

Throughout my career, I have developed strong organizational and time management skills, allowing me to work independently and meet tight deadlines. I am proficient in Microsoft Office Suite and remote communication tools, which have enhanced my ability to support daily operations efficiently. My education in Business Administration from the University of Ghana has provided me with a solid foundation in accounting and business practices, further enriching my professional capabilities.