Ishmael Odoi-Akrong

I am a highly organized and detail-oriented Administrative and Operations Specialist with years of experience in office management and client services. My expertise lies in enhancing operational efficiency and ensuring the accuracy of client-facing documentation. I am committed to maintaining high standards of data integrity, confidentiality, and customer satisfaction.

In my recent role as a Calls Expert, I initiated calls to potential and existing customers, conducted customer satisfaction surveys, and managed incoming calls with a focus on providing excellent service. Previously, as a Programmes Coordinator at Purim African Youth Development Platform, I was responsible for administrative work, business development, and project monitoring, ensuring that all activities aligned with the organization’s objectives.