Open to opportunities

Anastasia Animwah

@anastasiaanimwah

Message

Organized administrative professional specializing in remote support and sales.

Ghana

Message

What I'm looking for

I want remote or hybrid roles where I support sales and operations, streamline admin processes, and grow into leadership opportunities.

I am an administrative professional with approximately five years of combined onsite and remote experience in office management, customer service, sales, and recruitment. I support teams with calendar management, data entry, lead generation, appointment setting, and CRM-driven workflows.

My career highlights include driving a 15% sales increase through upselling at a high-volume call center, being the first financial advisor to sell specific annuity and DAS policies at Old Mutual with premiums up to GH₵100,000, and receiving multiple promotions for demonstrated value across employers.

I work independently and remotely with strong communication, organization, and leadership skills, and I am proficient in Google Workspace, Microsoft Office, Asana, Trello, Slack, 8x8 and several CRM and travel tools. I seek roles where I can streamline operations, support sales growth, and contribute to cross-functional teams.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

BPO Homes Inc

Jan 2025 - Feb 2025 (1 month)

Provided remote administrative and marketing support to real estate agents, managing lead prospecting, appointment setting, calendar coordination, and data entry to streamline presales workflows.

Lead Generation Appointment Setting Calendar Management Data Entry Google Workspace CRM Customer Service

Administrative Secretary

Big Cap Micro Credit

Nov 2023 - Dec 2024 (1 year 1 month)

Managed administrative operations for the recovery department and supported loan recovery efforts, improving process efficiency and record accuracy.

Office Administration Record keeping Customer Service MS Office Data Entry Communication

Remote Recruiter

Unateus

Apr 2024 - Aug 2024 (4 months)

Provided remote recruitment and onboarding support, coordinating interviews, training candidates, and assisting performance management to streamline hiring processes.

Recruitment Onboarding Interview Coordination Candidate Training Remote Work Communication Performance Management

Call Center Operator

Unateus

Jan 2022 - Mar 2024 (2 years 2 months)

Managed a high-volume sales pipeline, processed leads daily, and achieved a 15% sales increase through effective upselling and cross-selling techniques.

Telemarketing Sales Lead Management Upselling CRM Customer Service Data Entry performance reporting

Administrator

Drodai Construction Company Ltd

May 2023 - Oct 2023 (5 months)

Managed day-to-day administrative operations, maintained account records, drafted employee contracts, handled financial transactions, and coordinated management meetings; also managed social media for a subsidiary.

Administration Contract Drafting Account Management Social Media Management Telemarketing Meeting Coordination MS Office

Corporate Financial Advisor

Old Mutual Insurance

Jun 2022 - May 2023 (11 months)

Prospected and converted leads into insurance sales, secured appointments, ensured timely premium payments, and produced regular sales reports; first advisor to sell annuity and DAS policies up to GH₵100,000.

Insurance Sales Lead Generation Relationship Management Sales Reporting CRM Negotiation Customer Service

Education

Degrees, certifications, and relevant coursework

University of Cape Coast

Bachelor of Commerce, Marketing

Completed a Bachelor of Commerce in Marketing, graduating in May 2024.

Cape Coast Technical University

Higher National Diploma, Marketing Studies

2021 -

Activities and societies: Council Member (2020/2021 academic year); Main Bible Studies Coordinator (2019/2020 academic year); Chapter President, Assemblies of God Campus Ministry (2020/2021 academic year).

Pursued an HND in Marketing Studies beginning September 2021.