David Oni-Cole
@davidoni-cole
Detail-oriented administrative professional improving operations and customer satisfaction.
What I'm looking for
I am an accuracy-driven administrative professional with broad experience supporting operations, clients, and cross-functional teams. I deliver superior clerical support, customer service, and operational follow-through to ensure smooth daily business activities.
My background spans banking, project supervision, healthcare administration, media production, and sales, where I consistently improved processes, resolved client issues, and maintained high safety and quality standards. I have hands-on experience in scheduling, reporting, reconciliation, and stakeholder coordination.
I have demonstrated strengths in relationship management, budgeting and planning for productions, and training staff in protocols and procedures. I pride myself on problem solving, attention to detail, and maintaining customer satisfaction through prompt resolution and clear communication.
I am proficient in Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and QuickBooks, and I bring a service-oriented mindset and proven track record of meeting or exceeding performance expectations across roles.
Experience
Work history, roles, and key accomplishments
Inbound B2C Salesman
Las Vegas Mobile Mechanic LLC
Jan 2023 - Present (2 years 9 months)
Sell mechanic services, schedule and maintain job assignments, coordinate and assist mechanics, and perform client follow-ups to ensure service satisfaction.
Producer
iStar Media Production
Jan 2022 - Jan 2023 (1 year)
Managed budgeting, planning and marketing for productions, coordinated crew activities to meet objectives, and negotiated contracts with artistic personnel to deliver projects on time.
Administrative Assistant
Blue Valley Specialist Medical Centre
Jan 2021 - Dec 2021 (11 months)
Served as liaison between clinic administration and the public, prepared reports and documents for meetings, and delivered administrative support to improve office operations.
Project Supervisor
Polyroads Positive West Africa Limited
Jan 2020 - Dec 2021 (1 year 11 months)
Maintained control of project budgets and timelines, adjusted plans to meet changing targets, trained staff on safety protocols, and collaborated to resolve operational issues quickly.
Relationship Manager
Cititrust Capital Limited
Jan 2019 - Dec 2020 (1 year 11 months)
Generated new business and referral clients, supported credit documentation and originations, and maintained customer satisfaction through proactive issue resolution and product education.
Account Clerk
GN Bank Ghana Limited
Jan 2016 - Dec 2019 (3 years 11 months)
Opened accounts and promoted bank products, handled daily cash and credit transactions with accuracy, and reconciled cash drawers to resolve discrepancies.
Administrative Support
Koforidua Technical University
Jan 2014 - Dec 2015 (1 year 11 months)
Produced accurate documentation, performed data entry and various administrative and financial functions, and maintained a professional reception area to support campus operations.
Education
Degrees, certifications, and relevant coursework
Ghana Communication Technology University
Bachelor of Science, Business Administration
Completed a Bachelor of Science in Business Administration, focusing on business fundamentals and administrative skills.
Koforidua Polytechnic
Higher National Diploma, Purchasing & Supply
Completed a Higher National Diploma in Purchasing & Supply with coursework in procurement and supply chain processes.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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