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David Oni-Cole

@davidoni-cole

Detail-oriented administrative professional improving operations and customer satisfaction.

Ghana
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What I'm looking for

I seek a people-focused administrative role where I can apply strong organization, client relations, and process-improvement skills to support team efficiency and deliver excellent service.

I am an accuracy-driven administrative professional with broad experience supporting operations, clients, and cross-functional teams. I deliver superior clerical support, customer service, and operational follow-through to ensure smooth daily business activities.

My background spans banking, project supervision, healthcare administration, media production, and sales, where I consistently improved processes, resolved client issues, and maintained high safety and quality standards. I have hands-on experience in scheduling, reporting, reconciliation, and stakeholder coordination.

I have demonstrated strengths in relationship management, budgeting and planning for productions, and training staff in protocols and procedures. I pride myself on problem solving, attention to detail, and maintaining customer satisfaction through prompt resolution and clear communication.

I am proficient in Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and QuickBooks, and I bring a service-oriented mindset and proven track record of meeting or exceeding performance expectations across roles.

Experience

Work history, roles, and key accomplishments

GL

Account Clerk

GN Bank Ghana Limited

Jan 2016 - Dec 2019 (3 years 11 months)

Opened accounts and promoted bank products, handled daily cash and credit transactions with accuracy, and reconciled cash drawers to resolve discrepancies.

Education

Degrees, certifications, and relevant coursework

Ghana Communication Technology University logoGU

Ghana Communication Technology University

Bachelor of Science, Business Administration

Completed a Bachelor of Science in Business Administration, focusing on business fundamentals and administrative skills.

KP

Koforidua Polytechnic

Higher National Diploma, Purchasing & Supply

Completed a Higher National Diploma in Purchasing & Supply with coursework in procurement and supply chain processes.

Tech stack

Software and tools used professionally

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