Maurizio Bombardi
@mauriziobombardi
I drive sales, customer experience, and retail performance through data-led store and team management.
What I'm looking for
I'm currently supporting patients at FMG SRL STP, guiding telephone consultations, presenting weight-loss and metabolic wellness programs, coordinating specialist appointments, and managing commercial follow-up through treatment activation.
Across In's Mercato, Action, and CBA Kereskedelmi Kft., I've managed store operations, trained and recruited teams, monitored inventory and orders, analyzed sales KPIs, and improved customer experiences. I focus on understanding customer needs, building trust quickly, and turning commercial goals into lasting, profitable relationships.
My background also includes hospitality operations at Hilton Atlanta, restaurant management, food and beverage service, accounting, and banking administration. I bring hands-on experience with budgets, cash management, food safety, scheduling, sales reporting, and team coordination.
Experience
Work history, roles, and key accomplishments
- Managing requests from patients interested in medical programs for weight loss and metabolic wellness.
- Conducting telephone consultations to analyze the patient's needs, goals, and motivations.
- Presenting treatment options and supporting them in choosing the most appropriate program based on clinical indications.
- Coordinating appointments for specialist visits and accompanying patients thr
I take care of the daily management of the store, ensuring that every operational, commercial, and relational aspect works in perfect synergy to guarantee the store's success. Specifically, I train the staff, making sure that all team members are up to date on company procedures, customer service policies, and safety standards. I monitor the inventory, manage orders, coordinate the receipt of good
I played a pivotal role in ensuring the smooth operations and success of the store. My responsibilities included collaborating closely with the Store Manager to optimize sales by curating an attractive and diverse product assortment. Additionally, I oversaw the management of store personnel, from scheduling shifts to providing support and guidance to the team.
Monitoring daily and weekly sales fig
Contributed to the achievement of assigned sales goals and worked toward customers' satisfaction and best shopping experience. Replenished shelves, sales area and display counters, with related load handling, display maintenance, package checks and signage/cardboarding, new product placement. Established trusting relationship with and assisting customers, Managed checkout activities.
I worked as store manager of the supermarket planning sales activities, providing extensive support to all my colleagues and taking care of staff training. I was responsible for orders management and inventory. I also managed the income statement and the analysis of the KPIs with the generation and revision of a daily report on sales. I took care of interviewing and hiring new staff.
Managed and coordinated daily food and beverage operations across 3 restaurants and bars, in-room dining, and the Marketplace convenience store, including an on-site Starbucks, serving over 1,200 guest rooms. Developed team member schedules and assigned shifts based on business demand. Ensured strict compliance with company standards and food safety regulations. Facilitated onboarding and training
Provided keen management to the food preparation and serving techniques; enforced sanitary practices and procedures for food handling, general cleanliness, and kitchen and dining areas maintenance. Kept records of transactions updated in MICROS system, which included monitoring data integrity, producing bills, and collecting payments. Assumed a dynamic role in outside catering set up, such as over
Delivered exceptional assistance preparing food for banqueting and events catering. Made sure that kitchen areas, including counters, workspaces, shelves, refrigerators, and freezers were properly cleaned and maintained in accordance with brand standards and local laws. Rotated food and removed any items that were no longer usable; regularly checked expiration dates.
• Attained comprehensive
Gained experience in preparing Italian cuisine. Assisted the head chef with ingredients preparation in support of recipes. Met shift needs by gathering and placing all ingredients into workstations.
• Obtained strong understanding of general operations of kitchen, which included unloading and unpacking daily fresh ingredient deliveries, as well as performing stock rotation and inventory count
Worked as Accountant at CO.T.A.R. S.C.R.L..
Worked as Bank Clerk at Cassa di Risparmio Lucca Pisa Livorno.
Worked as Administrative Clerk at Progress srl.
Education
Degrees, certifications, and relevant coursework
LSIB London School of International Business
University Hospitality and Hotel Management Diploma (Level. 5) (London, England)
2019 - 2020
LSIB London School of International Business
University Diploma, Hospitality and Hotel Management
2019 - 2020
Completed a University Hospitality and Hotel Management Diploma (Level 5) at LSIB London School of International Business from 2019 to 2020.
HRC Culinary Academy
Associate Degree in Food & Beverage Management, Restaurant/Food Services Management
2017 - 2019
HRC Culinary Academy
Associate Degree, Restaurant/Food Services Management
2017 - 2019
Completed an Associate Degree in Food & Beverage Management at HRC Culinary Academy from 2017 to 2019.
Istituto per il Commercio Marco Polo
Diploma di Maturità , Tecnico della Gestione Aziendale (indirizzo contabile informatico)
1996 - 2001
Availability
Location
Authorized to work in
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