At Starbucks, I develop a team of partners while managing retail operations, customer experience, and brand standards. I use KPI analysis and activity planning to support business goals.
At Temakinho S.p.A., I managed restaurant staff, sales, costs, and P&L performance. I also oversaw stock, suppliers, and compliance with HACCP and operational audit requirements.
Across restaurant and retail roles, I’ve worked on customer service, store operations, and team development. My background also includes accounting and business administration, supported by studies at Università Bocconi.
