Marco Riaudo
@marcoriaudo
I build customer experiences across hospitality, retail, and store operations.
ItalyWhat I'm looking for
I've delivered personalised guest service at Gein Restaurant and managed customer service, cash operations, product replenishment, and retail presentation at Carrefour Express. I bring practical experience across hospitality, client relations, and day-to-day operations.
Previously, I led visual merchandising at Inditex and Gap in London, training teams and supporting product launches, while as Founder and Managing Director of WHY Lounge Bar & Restaurant I managed staff, suppliers, inventory, financial planning, events, and business development. I combine empathy, organisation, problem solving, and a customer-success mindset to create reliable, people-focused experiences.
Experience
Work history, roles, and key accomplishments
Waiter / Front-of-House
Gein Restaurant
Jan 2025 - Present (1 year 7 months)
Delivered attentive, personalised service, managing orders, POS operations and customer requests with accuracy and efficiency. Advised guests on food and beverage choices, including ingredients and allergens.
Education
Degrees, certifications, and relevant coursework
The Source Skills Academy
Diploma, Fashion Design
Earned a Fashion Designer Diploma from The Source Skills Academy in London, UK in 2021.
Tech stack
Software and tools used professionally
Availability
Location
ItalyAuthorized to work in
Job categories
Skills
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