At HealthPlus Management, I coordinate patient scheduling and service requests across more than 40 Physical Therapy and Pain Management offices, serving patients, medical offices, attorneys, and external stakeholders. I verify insurance, maintain confidential patient records, and resolve scheduling, documentation, and service issues in accordance with HIPAA requirements.
I've supported patients nationwide through Acaria Health Specialty Pharmacy's Biogen-associated medication assistance program and managed client needs for travel partners including Priceline, Expedia, Hotwire, Corte Ingles, and Temas Viagens. Across healthcare, travel, financial services, logistics, and retail, I bring bilingual English/Spanish communication, accurate documentation, data processing, and responsive customer service.
