Sahira Chacon

I am a dedicated and detail-oriented Customer Service and Administrative Professional with 9 years of experience in client relations, office administration, and healthcare support. My proven ability to enhance customer satisfaction and efficiently manage accounts has been a cornerstone of my career. I am fluent in both English and Spanish, which allows me to communicate effectively with a diverse clientele.

In my current role as a Support Specialist at One Medical, I handle inbound communications from patients, pharmacies, and providers, ensuring that their concerns are addressed promptly. My previous experience includes roles at Maximus and Bright Health Care, where I honed my skills in managing high-volume calls and guiding members through complex processes. I pride myself on my attention to detail and my ability to adapt to various situations, making me an asset to any team.