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Marylène de Leplaire

@marylnedeleplaire

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I drive revenue and retention through strategic account management, sales, and client relationships.

Spain

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What I'm looking for

I'm looking for a client-facing commercial role where I can drive growth, retention, and customer success through strategic account management, data-driven decisions, and long-term relationships.

I've driven commercial growth across travel, e-commerce, and hospitality, most recently as Market Manager for Belux and France at Weekendesk, where I achieved 112% performance from Q1 2025 to Q1 2026.

At TravelPerk, I worked as Senior SDR for France and Benelux, delivering 166% performance from Q2 2023 to Q2 2024 and signing €14.4M in GMV and €1.1M in potential ARR. I combine data-driven sales activity with strong relationship building to create customer value.

I'm now building Élégance Concierge Services while bringing experience in customer relations, marketing, content, SEO, community management, and hospitality operations.

Experience

Work history, roles, and key accomplishments

Current

Founder

Current

Élégance Concierge Services

Aug 2026 - Present (1 month)

Founded and manages a concierge services company, focusing on client satisfaction and business growth.

Market Manager Belux/France

Weekendesk

Aug 2024 - May 2026 (1 year 9 months)

Managed market performance for Belgium, Luxembourg, and France, achieving 112% of performance targets from Q1 2025 to Q1 2026.

Market Management Performance Management Sales Strategy

Senior SDR - France & Benelux

TravelPerk

Jun 2021 - Jun 2024 (3 years)

Senior Sales Development Representative for France and Benelux, achieving 166% of performance targets from Q2 2023 to Q2 2024. Signed 14.4M in GMV and 1.1M in potential ARR.

Sales Development Lead Generation CRM Salesforce Outreach Prospecting Pipeline Management

Customer Relations Executive EN-FR

Cocunat

Feb 2020 - May 2021 (1 year 3 months)

Managed customer inquiries and resolved issues promptly. Built and maintained strong client relationships through regular follow-ups and personalized support, and trained 5 junior staff on customer relations protocols.

Client Relations Customer Support Training Problem Solving

Marketing and Communication Assistant

InterContinental Paris avenue Marceau

Apr 2019 - Oct 2019 (6 months)

Assisted with community management, created communication materials, monitored e-reputation including guest reviews on OTAs, and co-founded a CSR department.

Community Management Content Creation Reputation Management CSR

Quality Coordinator

Place

May 2017 - Aug 2017 (3 months)

Optimized website performance and user experience to support business goals, managed mystery visits, and developed blog content to drive traffic.

Quality Assurance Website Optimization Content Development Mystery Shopping SEO

Venue & Content Marketing Manager

Privateaser

Oct 2016 - Mar 2017 (5 months)

Developed and published daily content for the website to drive traffic, analyzed website traffic and user behavior to optimize content, and implemented SEO strategies.

Content Marketing SEO Web Analytics Content Strategy Traffic Analysis

Assistant Marketing Manager

Dolce La Hulpe Brussels 4* - Wyndham Hotel Group

May 2016 - Sep 2016 (4 months)

Handled website and community management, created e-blasts and newsletters, and worked on a video shooting project.

Marketing Community Management Email Marketing Content Creation Video Production

Assistant to the Director

The Chess Hotel 4* - Bagatelles Hotel Group

Sep 2015 - Feb 2016 (5 months)

Provided administrative support to the hotel manager, conducted customer outreach to drive business for the hotel bar, and created marketing content to promote the bar.

Administrative Support Customer Outreach Marketing Hospitality