Looking for a job

Paul Noel

@paulnoel

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Multilingual account manager with expertise in advertising and business development.

United Kingdom

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What I'm looking for

I seek a dynamic role in a growth-oriented company that values innovation and collaboration.

I am a versatile multilingual professional with a strong background in International Business, Management, and E-commerce. Currently, I serve as an Account Manager at Trivago, where I manage advertising campaigns, providing personalized recommendations to partners based on data analysis. My experience in technical support allows me to collaborate effectively with internal teams to resolve issues and enhance campaign performance.

Previously, I held roles in funding management and team management, where I developed robust client relationships and ensured operational excellence. My entrepreneurial spirit led me to establish my own e-commerce brand, showcasing my ability to navigate global markets and deliver exceptional service. I am passionate about leveraging my skills to drive growth and success in any organization.

Experience

Work history, roles, and key accomplishments

Account Manager

Trivago

Jun 2024 - Present (1 year 1 month)

Managed and optimized partner advertising campaigns on the trivago platform, analyzing key performance indicators to maximize ROI. Provided personalized recommendations to partners to improve their visibility and performance on trivago, based on data analysis and a deep understanding of the hotel market.

Strategic Consulting Technical Support Communication Business Development Data Analysis API Integration ROI Optimization

Funding Manager (Underwriter)

Henson Beograd

Nov 2023 - Present (1 year 8 months)

Proactively engaged with clients to discern their financial objectives and delivered tailored support. Guided clients through the funding application process, meticulously reviewing and ensuring the accuracy and timeliness of submitted information.

Client Engagement Application Facilitation Relationship Development Team Collaboration Compliance Financial Trends

Manager

Sixt

Jan 2022 - Present (3 years 6 months)

Expertly managed a dynamic team of dispatchers, operations, administrative, and parking agents, ensuring strict adherence to company protocols. Proactively supervised team operations, identifying and resolving potential issues to guarantee seamless daily workflows.

Team Management Customer Service Financial Management Fleet Operations performance reporting Conflict Resolution

Team Manager

MY-FURNITURE.COM

Sep 2020 - Present (4 years 10 months)

Directed French customer service operations, guaranteeing swift and efficient resolution of client concerns. Spearheaded market-specific strategies for France, including logistics coordination, advertising campaigns, and website localization.

Customer Service Operations Marketing Strategy Logistics Coordination Marketing Campaigns Financial Operations Regulatory Compliance

Sales Executive, Team Leader

CC33 FS

Oct 2019 - Present (5 years 9 months)

Achieved and surpassed sales targets through strategic execution as Sales Executive. Led floor team with a focus on operational efficiency and peak performance.

Sales Strategy Team Leadership Performance Management Customer Satisfaction Teamwork Sales Targets

French-Speaking Customer Support Specialist

Ant Marketing

Oct 2018 - Present (6 years 9 months)

Delivered exceptional customer service to French-speaking clients through telephone support, effectively resolving inquiries and issues. Excelled in catering to the French market, guaranteeing clear communication and proficient resolution of customer concerns.

Customer Service French Language Support Communication Skills Customer Satisfaction Market Specific Support Problem Solving

Customer Advisor

Central Finance

May 2018 - Present (7 years 2 months)

Delivered expert advice on financial products and services, effectively resolving customer inquiries. Maintained meticulous records of customer interactions, ensuring high-quality service documentation.

Financial Products Record keeping Documentation Customer Satisfaction Financial Services

Customer Advisor

Engie

Feb 2018 - Present (7 years 5 months)

Delivered exceptional customer support for energy services and products, ensuring client satisfaction. Efficiently handled customer inquiries and resolved issues, enhancing customer experience.

Customer Support Energy Services Customer Satisfaction inquiry handling Customer Experience Team Collaboration Service Delivery

Education

Degrees, certifications, and relevant coursework

Sheffield Hallam University

Bachelor degree, International Business

Completed a Bachelor's degree in International Business, focusing on global market dynamics and business strategies. Gained comprehensive knowledge in international trade, finance, and management.

Universite de Lorraine

Bachelor degree, Common Law

Obtained a Bachelor's degree in Common Law, providing a foundational understanding of legal principles and systems. Developed strong analytical and critical thinking skills applicable to various professional fields.

Notre Dame Saint Sigisbert

High school degree, Economics and Social Sciences

Completed a high school degree with a specialization in Economics and Social Sciences. This program provided a solid foundation in economic principles, social structures, and analytical methods.