Mary Kyalo

I am a detail-oriented Administrative and Customer Service professional with over two years of experience in client support, office administration, and sales. My expertise lies in handling emails, managing schedules, organizing records, and delivering excellent customer service both in-person and remotely. I am proficient in CRM tools, Microsoft Office, and communication platforms such as Zoom and Google Meet.

In my previous role as a Direct Sales Representative at M-KOPA Kenya Ltd., I successfully presented products and services to clients, managed queries, and resolved issues promptly. I consistently surpassed monthly sales targets and nurtured strong client relationships, which contributed to my team's overall success. I am now seeking an Administrative role where I can support team efficiency and enhance customer satisfaction.