Wangare Kiama
@wangarekiama
Experienced General Virtual Assistant with a focus on administrative support.
What I'm looking for
With over 15 years of experience as an Administrative Assistant and Executive Support professional, I have honed my skills in office coordination, customer support, and data management. My journey includes hands-on business ownership, which has provided me with a unique perspective on the needs of small businesses. I am proficient in documentation preparation, reporting, and maintaining organized office operations, ensuring that I deliver high-quality support to professionals and growing teams.
Throughout my career, I have developed a strong expertise in tools such as Microsoft Office, Google Workspace, and project management software like Asana. My experience spans various roles, including managing invoicing and billing, client communication, and supporting executive functions. I pride myself on my detail-oriented approach and my commitment to fostering effective workflows that enhance productivity and efficiency.
Experience
Work history, roles, and key accomplishments
Business Owner
Vicstane Enterprises
Jul 2019 - Present (6 years)
Oversaw daily business operations, including inventory, cash flow, and customer service. Performed bookkeeping and data entry to maintain accurate sales and expense records.
Industrial Attachment
Uasin Gishu County Government
Jan 2016 - Present (9 years 6 months)
Assisted in preparation of government reports and account reconciliations. Supported coordination of entrepreneurship training programs.
Administrative Assistant / Sales Coordinator
Jupiter Pharmacy Ltd.
Jun 2014 - Present (11 years 1 month)
Managed invoicing and billing documentation. Updated and maintained client and sales records.
Administrative Assistant / Sales Manager
Eldohosp Pharmaceuticals Ltd.
Oct 2006 - Present (18 years 9 months)
Handled client correspondence, document preparation, and tender applications. Prepared daily/monthly reports, invoices, and account summaries.
Administrative Assistant / Receptionist
Rupa Mills Ltd.
May 2003 - Present (22 years 2 months)
Supported the preparation of monthly reports and inventory records. Provided data entry and front-office support.
Administrative Assistant / Receptionist
Remi Insurance Services
Nov 1996 - Present (28 years 8 months)
Generated daily and monthly reports. Entered client information and supported certificate processing.
Education
Degrees, certifications, and relevant coursework
Asana Academy
Badge, Project Management Tool
Obtained a badge in Asana, a project management tool, through the Asana Academy. This certification enhances skills in managing projects and tasks efficiently.
BrighterrMonday/MasterCard
Certificate, Soft Skills
Completed a certificate program in Soft Skills through BrighterrMonday/MasterCard. This program focused on developing essential interpersonal and professional skills.
Ajira Digital
Certificate, Virtual Assistant, Data Entry & Transcription
Earned a certificate in Virtual Assistant, Data Entry & Transcription from Ajira Digital. This certification equipped with skills for virtual administrative support and data management.
Alison Online
Certificate, Virtual Assistant
Completed a Virtual Assistant certification through Alison Online. This program provided comprehensive training in virtual administrative support.
Luminous Writers Kenya
Certificate, Content Writing
Undertook a certificate program in Content Writing at Luminous Writers Kenya. This course focused on developing skills in creating various types of written content.
University of Eldoret
Diploma, Business Management
Achieved a Diploma in Business Management with Distinction from the University of Eldoret. The program provided a strong foundation in business principles and practices.
KASNEB
Certificate, Administration & Management
Obtained a Certificate in Administration & Management from KASNEB. This certification provided foundational knowledge in administrative and management practices.
Alphax Computer School
Certificate, Computer Applications
Completed a Certificate in Computer Applications at Alphax Computer School. This program provided essential skills in various computer software and applications.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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