Open to opportunities

Wangare Kiama

@wangarekiama

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Experienced General Virtual Assistant with a focus on administrative support.

Kenya

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What I'm looking for

I am looking for a role that values organization and supports professional growth.

With over 15 years of experience as an Administrative Assistant and Executive Support professional, I have honed my skills in office coordination, customer support, and data management. My journey includes hands-on business ownership, which has provided me with a unique perspective on the needs of small businesses. I am proficient in documentation preparation, reporting, and maintaining organized office operations, ensuring that I deliver high-quality support to professionals and growing teams.

Throughout my career, I have developed a strong expertise in tools such as Microsoft Office, Google Workspace, and project management software like Asana. My experience spans various roles, including managing invoicing and billing, client communication, and supporting executive functions. I pride myself on my detail-oriented approach and my commitment to fostering effective workflows that enhance productivity and efficiency.

Experience

Work history, roles, and key accomplishments

Business Owner

Vicstane Enterprises

Jul 2019 - Present (6 years)

Oversaw daily business operations, including inventory, cash flow, and customer service. Performed bookkeeping and data entry to maintain accurate sales and expense records.

Inventory Management Cash Flow Management Customer Service Bookkeeping Data Entry Supplier Communication Reporting Workflow Optimization

Industrial Attachment

Uasin Gishu County Government

Jan 2016 - Present (9 years 6 months)

Assisted in preparation of government reports and account reconciliations. Supported coordination of entrepreneurship training programs.

Reporting Account Reconciliation Program Coordination Administrative Procedures

Administrative Assistant / Sales Coordinator

Jupiter Pharmacy Ltd.

Jun 2014 - Present (11 years 1 month)

Managed invoicing and billing documentation. Updated and maintained client and sales records.

Invoicing Billing Administrative Support Report Preparation

Administrative Assistant / Sales Manager

Eldohosp Pharmaceuticals Ltd.

Oct 2006 - Present (18 years 9 months)

Handled client correspondence, document preparation, and tender applications. Prepared daily/monthly reports, invoices, and account summaries.

document preparation Invoicing Procurement

Administrative Assistant / Receptionist

Rupa Mills Ltd.

May 2003 - Present (22 years 2 months)

Supported the preparation of monthly reports and inventory records. Provided data entry and front-office support.

Inventory Management Data Entry

Administrative Assistant / Receptionist

Remi Insurance Services

Nov 1996 - Present (28 years 8 months)

Generated daily and monthly reports. Entered client information and supported certificate processing.

Client Information Entry Client Relations Team Collaboration

Education

Degrees, certifications, and relevant coursework

Asana Academy

Badge, Project Management Tool

Obtained a badge in Asana, a project management tool, through the Asana Academy. This certification enhances skills in managing projects and tasks efficiently.

BrighterrMonday/MasterCard

Certificate, Soft Skills

Completed a certificate program in Soft Skills through BrighterrMonday/MasterCard. This program focused on developing essential interpersonal and professional skills.

Ajira Digital

Certificate, Virtual Assistant, Data Entry & Transcription

Earned a certificate in Virtual Assistant, Data Entry & Transcription from Ajira Digital. This certification equipped with skills for virtual administrative support and data management.

Alison Online

Certificate, Virtual Assistant

Completed a Virtual Assistant certification through Alison Online. This program provided comprehensive training in virtual administrative support.

Luminous Writers Kenya

Certificate, Content Writing

Undertook a certificate program in Content Writing at Luminous Writers Kenya. This course focused on developing skills in creating various types of written content.

University of Eldoret

Diploma, Business Management

Achieved a Diploma in Business Management with Distinction from the University of Eldoret. The program provided a strong foundation in business principles and practices.

KASNEB

Certificate, Administration & Management

Obtained a Certificate in Administration & Management from KASNEB. This certification provided foundational knowledge in administrative and management practices.

Alphax Computer School

Certificate, Computer Applications

Completed a Certificate in Computer Applications at Alphax Computer School. This program provided essential skills in various computer software and applications.