Open to opportunities

Maryjane Enweasor

@maryjaneenweasor

Message

I improve client retention, service delivery, and executive operations across diverse industries.

Nigeria

Message

What I'm looking for

I'm seeking a customer service role where I can strengthen client relationships, resolve issues, exceed targets, and advance into a managerial position.

I've improved client satisfaction, retention, and revenue at Press Cabal Advisory, Mobility Options Consulting, and the University of Ottawa. At Press Cabal Advisory, I introduced a client feedback loop, improved satisfaction by 18%, increased high-value client retention by 25%, and helped grow quarterly revenue by 20%.

At Mobility Options Consulting, I expanded the client portfolio by 15%, increased retention by 30%, exceeded annual sales targets by 25%, and earned Customer Service Representative of the Year in 2023. I also bring international student recruitment experience from the University of Ottawa, where I attracted and converted over 250 prospective students per recruitment cycle.

I've supported senior leaders at Agrited Nigeria and Regoth Luxury Homes & Properties by coordinating meetings, managing correspondence, tracking projects, following up with vendors, and strengthening documentation systems. My work has reduced procurement delays, improved internal communication, and supported operational readiness across teams.

I'm pursuing customer service opportunities where I can build lasting client relationships, resolve issues effectively, exceed targets, and grow into a managerial role.

Experience

Work history, roles, and key accomplishments

Current

Student Recruitment Agent

Current

University of Ottawa

Nov 2021 - Present (4 years 9 months)

Exceeded recruitment targets by attracting over 250 prospective students per cycle. Guided international students through admissions and visa processes with a 98% success rate.

Recruitment Admissions Visa Processing Data Management

Executive Assistant to the General Manager

Agrited Nigeria Limited

Sep 2025 - Apr 2026 (7 months)

Coordinated cross-functional meetings, tracked action points, and managed executive correspondence. Improved internal communication efficiency and reduced procurement delays.

Meeting Coordination Documentation Vendor Management Project Tracking

Executive Assistant to the Chairman

Regoth Luxury Homes & Properties

Feb 2025 - Aug 2025 (6 months)

Managed the Chairman's schedule, correspondence, and meetings. Introduced a structured filing system and supported financial record reconciliation.

Schedule Management Documentation Financial Reconciliations Client Relations Site Coordination

Team Lead, Client Services

Press Cabal Advisory Ltd

Jan 2024 - Jan 2025 (1 year)

Boosted client satisfaction and retention through feedback loops and personalized follow-ups. Streamlined onboarding and introduced a CRM system to improve response times.

Retention CRM Implementation Onboarding Cross Functional Collaboration

Client Service Officer

Mobility Options Consulting Ltd

Aug 2022 - Jan 2024 (1 year 5 months)

Elevated customer satisfaction and expanded the client portfolio. Exceeded annual sales targets and earned recognition for outstanding service.

Customer Service Sales Survey Analysis Wait Time Reduction

Operations Intern

Fishful Thinking Consult

Apr 2021 - Jul 2022 (1 year 3 months)

Assisted in daily operations of an aquaculture facility, monitored water quality, and participated in fish health assessments.

Aquaculture Fish Health

Administrative Officer

Mediavent Global Concept

Apr 2017 - Jun 2022 (5 years 2 months)

Trained customer service representatives and oversaw daily administrative operations. Coordinated logistics for events and maintained data in databases.

Training Administrative Operations Event Coordination Data Management