Looking for a job

Lola Adewusi

@lolaadewusi

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Customer-focused operations and administrative support professional for client satisfaction.

Nigeria

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What I'm looking for

I’m looking for a role where I can support day-to-day operations, strengthen customer relationships, and coordinate projects. I want a team that values service excellence, accurate record keeping, and proactive follow-ups to improve business outcomes.

I’m a customer-focused, results-driven professional with experience in administrative support, client relationship management, project coordination, and business operations. I manage customer interactions, coordinate teams, maintain accurate records, and deliver exceptional service experiences.

In recent roles, I’ve managed executives' schedules, coordinated daily operations, maintained customer records, and followed up on transactions and service delivery to ensure customer satisfaction. I also coordinated operational activities and maintained production records, while collaborating with stakeholders during community outreach programmes.

I bring strong interpersonal communication skills, with a track record in complaint resolution, stakeholder management, onboarding and support, and training session organization. Alongside my work, I’ve held leadership positions including President of the Animal Science Students Association (ASSA) and Welfare Director of NAAS, supported by a Bachelor of Agriculture (Animal Science) from Osun State University.

Experience

Work history, roles, and key accomplishments

Administrative Assistant

Abule Global Ventures

Jan 2024 - Present (2 years 6 months)

Managed executives' schedules, coordinated daily operations, and maintained customer and sales documentation. Followed up with customers on transactions and service delivery to ensure customer satisfaction.

Administrative Support Schedule Coordination Customer Support Data Entry Record keeping Team Coordination Microsoft Word Google Workspace Canva

Programme Participant

Lagos Agri-Entrepreneurship Programme (LAP)

Dec 2023 - Present (2 years 7 months)

Coordinated operational activities and maintained production records while collaborating with team members to meet programme objectives. Maintained reports and supported administrative and operational processes during community outreach programmes.

Operational Coordination Collaboration Report Writing Community Outreach and Support Microsoft Word Google Workspace

Operations Lead

BAM Agro and Adire Ventures Limited

Jan 2023 - Present (3 years 6 months)

Built relationships with local farmers and business partners and coordinated empowerment programs and customer engagement initiatives. Managed customer onboarding and support activities and organized training sessions while monitoring customer satisfaction.

Stakeholder Management Customer Onboarding Support Customer Engagement Record keeping Google Workspace Canva

Manager

Cruise Farm Yard

Jan 2022 - Present (4 years 6 months)

Supervised employees and coordinated daily operations, including managing customer and supplier relationships. Prepared reports and monitored project activities.

Employee Supervision Customer Relationship Management Supplier Relationship Management Report Preparation Record keeping Microsoft Word

Education

Degrees, certifications, and relevant coursework

Osun State University

Bachelor of Agriculture, Animal Science

Grade: Second Class Upper Division (CGPA: 3.58/5.00)

Activities and societies: President, Animal Science Students Association (ASSA); Welfare Director, Nigeria Association of Agricultural Students (NAAS); Student Leader Representative, Peace Conference of Student Leaders Programme, Ghana.

Earned a Bachelor of Agriculture (Animal Science) at Osun State University. Graduated with Second Class Upper Division (CGPA: 3.58/5.00).