Open to opportunities

Marybel Beltran

@marybelbeltran

Message

Dedicated customer service and sales associate with strong communication skills.

Philippines

Message

What I'm looking for

I am looking for a role that allows me to utilize my customer service skills while offering opportunities for growth and development.

I am a passionate and hardworking individual with a Bachelor of Science in Business, specializing in Sales and Customer Service. My experience spans various roles in customer service and sales, where I have honed my skills in building customer relationships and understanding their needs. I pride myself on my ability to communicate effectively, both orally and in writing, which has allowed me to provide superior service and support to clients.

Throughout my career, I have consistently achieved and exceeded sales targets by implementing effective strategies and maintaining a high level of product knowledge. My roles have included Business Development Manager and Sales Associate, where I successfully identified and targeted potential clients, generated leads, and maintained customer satisfaction. I am eager to bring my skills and experience to a new opportunity where I can contribute to a team and continue to grow professionally.

Experience

Work history, roles, and key accomplishments

Sales Associate

Ibex Global Solutions Inc

Jan 2024 - May 2024 (4 months)

Built strong relationships with customers to encourage repeat business. Solved customer challenges by offering relevant products and services, consistently achieving monthly sales targets through effective strategies.

Customer Relationship Management Sales Strategies Product Knowledge Customer Service Communication Problem Solving Teamwork

Business Development Manager

Flexible Schedule Hotel

Aug 2023 - Jan 2024 (5 months)

Identified and targeted potential clients through various outbound methods including cold calling and email outreach. Initiated contact with prospects to introduce company offerings and assess their needs. Managed sales performance and lead conversion using CRM systems.

Lead Generation Cold Calling CRM Management Sales Outreach Problem Solving Communication Teamwork Reporting

Sales/Customer Service Associate

Concentrix

Jan 2018 - Jun 2018 (5 months)

Answered a high volume of customer calls, updated account information, and maintained customer satisfaction through effective problem-solving strategies. Focused on addressing customer needs and resolving concerns promptly.

Customer Service Communication Problem Solving Account Management Customer Satisfaction Time Management Teamwork

Customer Service Representative/Sales Associate

Teleperformance

Jan 2018 - Jun 2018 (5 months)

Maintained excellent client satisfaction ratings through outstanding service delivery. Coordinated travel accommodations and assisted customers with online orders, contributing to sales growth by upselling products.

Customer Service Travel Coordination Upselling Communication Problem Solving CRM Order Processing Customer Satisfaction

Education

Degrees, certifications, and relevant coursework

Unknown University

Bachelor of Science, Marketing Management

2012 - 2016

Bachelor of Science in Business Sales and Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions.