Jessica Tolentin

As a dedicated Business Development Associate at Infinit-O Philippines Inc., I excel in preparing and delivering compelling sales presentations that resonate with clients. My role involves liaising with various departments to ensure seamless communication and collaboration, ultimately contributing to the success of our sales initiatives. I pride myself on my ability to maintain accurate records in our CRM, utilizing tools like SAP to build comprehensive customer profiles and manage sensitive data efficiently.

Previously, I served as a Customer Service Professional II at Manulife Data Services Inc., where I honed my skills in providing exceptional customer service. I handled inquiries and escalated calls with attentiveness and patience, ensuring that customers received thorough information regarding their accounts and investments. My experience in customer care has equipped me with strong analytical and problem-solving skills, making me adept at managing high volumes of calls and emails while maintaining a positive customer experience.