Open to opportunities

Marinel Baguio

@marinelbaguio

Message

Dedicated business administration student with strong customer service skills.

Philippines

Message

What I'm looking for

I am looking for a role that allows me to grow my skills in a supportive environment while contributing positively to the team.

I am a motivated and dedicated individual currently pursuing a Bachelor of Science in Business Administration with a major in Banking Financial Management at Cebu Institute of Technology - University. My educational journey has equipped me with a solid foundation in business principles, and I am eager to apply my knowledge in a practical setting.

Throughout my work experience as a Customer Service Representative and Sales Representative, I have developed strong communication and problem-solving skills. I thrive in fast-paced environments and am committed to delivering exceptional service to clients. My experience in telemarketing and lead generation has further honed my ability to connect with customers and understand their needs.

Experience

Work history, roles, and key accomplishments

Telemarketing/Leadgen

International Voice Account

Conducted telemarketing and lead generation activities for an international voice account, focusing on pre-qualification. Identified and nurtured potential leads, contributing to the sales pipeline.

Telemarketing Lead Generation Outbound Calling Data Entry Sales Pipeline Management

Real Estate Caller

Citizen Disability

Performed outbound calls to potential buyers interested in selling their property, acting as a real estate caller. Facilitated initial contact and gathered essential information to support sales processes.

Outbound Calling Communication Client Engagement

Customer Service Representative

International Voice Account

Provided comprehensive customer support for an international voice account, specializing in logistics inquiries. Successfully resolved customer issues and ensured high levels of client satisfaction.

Customer Service Logistics Communication Customer Satisfaction

Sales Representative

International Voice Account

Managed inbound sales calls for an international voice account, effectively converting leads into successful sales. Demonstrated strong persuasive abilities and product knowledge to meet sales targets.

Inbound Sales Customer Relationship Management Product Knowledge Negotiation

Education

Degrees, certifications, and relevant coursework

Cebu Institute Technology- University

Bachelor of Science, Business Administration

Pursued a Bachelor of Science in Business Administration, specializing in Banking Financial Management. Developed expertise in financial analysis, banking operations, and strategic business planning.

Marigondon National High School

High School Diploma, General Studies

Completed secondary education, earning a High School Diploma. Focused on a comprehensive curriculum, building foundational knowledge across various academic subjects.