Mary Anne Pitogo
@maryannepitogo
Recent Financial Management graduate skilled in customer service and data analysis.
PhilippinesWhat I'm looking for
I am a Financial Management graduate with hands-on experience in customer service, sales, appointment setting, and real-time data analysis. I have worked across outsourcing and service-desk environments, delivering reliable communication, accurate data entry, and strong administrative support while meeting performance targets under pressure.
I am known as a fast learner and dependable multitasker who values organization and timely execution. I seek opportunities to apply my Microsoft Office proficiency, records-management skills, and client-focused approach to contribute to a growth-oriented team.
Experience
Work history, roles, and key accomplishments
Service Desk / Real Time Data Analyst
Genpact LLC
Jan 2021 - Dec 2025 (4 years 11 months)
Monitored real-time service metrics, provided service desk support, and analyzed data to optimize operational performance.
Customer Service Representative
The Results Company
Jan 2023 - Dec 2024 (1 year 11 months)
Provided customer support for roofing niche accounts, handled inquiries and escalations, and maintained service quality during peak periods.
Customer Service Representative
Conduit Global
Jan 2020 - Dec 2021 (1 year 11 months)
Responded to customer inquiries, maintained accurate records, and supported account needs to sustain service levels.
Customer Service Representative
Concentrix
Jan 2019 - Dec 2020 (1 year 11 months)
Handled customer inquiries and sales support, met performance targets, and documented interactions to improve customer satisfaction.
Appointment Setter
The Results Company
Jan 2018 - Dec 2019 (1 year 11 months)
Set appointments for roofing niche clients, maintained accurate lead records, and supported sales follow-up to improve conversion handoffs.
Education
Degrees, certifications, and relevant coursework
Saint Francis of Assisi College
Bachelor of Science in Financial Management, Financial Management
2021 -
Pursuing a Bachelor of Science in Financial Management with coursework in business operations and administrative support.
Danlagan National High School
High School Diploma, Secondary Education
Activities and societies: Valedictorian; Editor-in-Chief (School Paper)
Completed secondary education and graduated as valedictorian with involvement as Editor-in-Chief of the school paper.
Yawe Elementary School
Elementary Certificate, Primary Education
Completed primary education with foundational coursework and school activities.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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