Jezzerell Phala

I am an experienced Customer Service Representative with a proven track record in managing customer accounts and resolving issues effectively. My background includes roles in data entry, appointment setting, and recruiting coordination, where I honed my ability to provide exceptional service while maintaining a professional demeanor.

Throughout my career, I have developed strong communication skills and attention to detail, which have enabled me to adapt to changing situations and meet the needs of clients efficiently. I have worked with various companies, including Concentrix and Sykes Asia, where I successfully resolved customer concerns and processed requests for business accounts.

My educational background in Computer Literacy and Basic Programming complements my hands-on experience, allowing me to leverage technology in enhancing customer service experiences. I am eager to bring my skills to a new organization that values customer satisfaction and teamwork.