Open to opportunities

Martins Samuel

@martinssamuel

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Business development and customer support professional driving growth through market research and organized operations.

Nigeria

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What I'm looking for

I’m looking for a role where I can drive business growth through customer-focused service, organized operations, and data-supported decisions. I want a collaborative environment that values learning, initiative, and clear measurable results.

I’m a Business Administration graduate with hands-on experience supporting office operations, customer service, sales operations, and business development. I coordinate workflows, handle inquiries professionally, and keep accurate records that support organizational growth.

In my recent role as a Business Development Officer, I support business development operations and coordinate cruise tour packages for clients and prospects. I also conduct market research, prepare reports, and compile Expressions of Interest (EOIs) to strengthen strategy and sales pipeline decisions.

Earlier experience includes Sales Representative work with daily sales operations, inventory management, and customer relationship building. I’ve also served as a Research Assistant administering surveys and transcribing interviews for a 12-week research project on stress and mental health among Nigerian university students, bringing careful attention to detail and creative problem-solving to every task.

Experience

Work history, roles, and key accomplishments

Current

Business Development Officer

Current

Travelstar Travel & Tours Investment Limted

Mar 2026 - Present (3 months)

Supported business development operations by coordinating and organizing cruise tour packages for clients and prospects. Conducted market research, prepared strategy reports, and compiled expressions of interest (EOIs) for travel opportunities.

Business Development Market Research Report Writing Customer Relations Strategic Planning Google Workspace

Sales Representative

LuluMartins International

Jan 2021 - Dec 2025 (4 years 11 months)

Managed daily sales operations by providing product and service information, resolving customer issues promptly, and maintaining customer records and updated databases. Handled inventory management and stock control to support consistent customer satisfaction and availability.

Sales Operations Customer Service Product Knowledge Inventory Management Stock Control Relationship Building Communication

Research Assistant

Topfaith University

Feb 2025 - Apr 2025 (2 months)

Administered surveys and transcribed interviews to support a 12-week research project on stress and mental health among Nigerian university students. Contributed to research activities and documentation as part of the university team.

Survey Administration Interview Transcription Research Support Data Collection Academic & Research Documentation Team Collaboration Communication

Education

Degrees, certifications, and relevant coursework

Topfaith University

Bachelor of Science, Business Administration

2021 - 2025

Grade: First class honors

Earned a BSc in Business Administration at Topfaith University, graduating with First Class Honors. Studied business administration and completed coursework relevant to business and management.