Martin Ida
@martinida
Corporate Communication Specialist blending customer service, analytics, and clear stakeholder communication.
KenyaWhat I'm looking for
I’m a Corporate Communication Specialist with a Bachelor of Applied Communication in Corporate Communications and practical experience supporting customers and stakeholders. I’ve worked as a Contact Center Agent at Liaison Group Ltd., where I applied Customer Service, Contact Center Operations, Phone Etiquette, and Email Management to handle day-to-day communication needs.
Alongside contact center work, I’ve completed roles including Data Entry Clerk at Amitruck and Executive Sales Representative at The Kenya Bankers, strengthening my Analytical Skills, Data Analysis, Organization Skills, and Negotiation/Outbound Marketing. I bring a problem-solving, communication-first approach across corporate communication, operations, and administrative support.
Experience
Work history, roles, and key accomplishments
Provided customer service and contact center operations support at Liaison Group Ltd, applying problem solving and phone/email etiquette.
Performed data entry work at Amitruck with a focus on analytical skills, data analysis, and organization.
Handled sales activities for The Kenya Bankers, using communication, negotiation, and outbound marketing skills to support customer engagement.
Supported administrative and office operations as an intern at Buruuj Training Institute, assisting with administration and office administration tasks.
Education
Degrees, certifications, and relevant coursework
Multimedia university of Kenya
Bachelor of Applied Communication, Corporate Communications
2019 - 2021
Zetech University
Diploma in Communication and Media Studies , Advertising
2016 - 2018
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Salary expectations
Job categories
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