Marta Kaja Mokras
@martakajamokras
Organised professional with extensive experience in executive support and administration.
United KingdomWhat I'm looking for
As a proactive and organized professional, I bring extensive experience in executive support, administration, and client relations. My career has been marked by a commitment to delivering exceptional support and streamlining workflows, particularly in remote roles. I am fluent in English and a native Polish speaker, which enhances my ability to communicate effectively with diverse clients.
Throughout my career, I have honed my skills in diary management, travel coordination, and CRM systems like HubSpot. My roles have included Creative Director at Clay Hair Salon, where I oversaw client scheduling and maintained high levels of client satisfaction, and Brand Manager at The Bristle Brush Company, where I played a key role in database management and client communication. I thrive in team-based environments and am adept at multitasking and problem-solving, ensuring that I meet and exceed client expectations.
Experience
Work history, roles, and key accomplishments
Freelance Photographer
Kaya Soleiz
May 2022 - Present (3 years 1 month)
Managed scheduling, client communication, and project organization independently while building strong client relationships and ensuring a positive client experience.
Creative Director
Clay Hair Salon
Jun 2018 - Feb 2024 (5 years 8 months)
Oversaw client scheduling and managed the salon calendar, maintaining high levels of client satisfaction and developing strong interpersonal skills.
Brand Manager
The Bristle Brush Company Limited
Sep 2016 - Jun 2018 (1 year 9 months)
Assisted with administrative tasks, including CRM updates and client communication, while developing attention to detail and efficiency in task management.
Account Manager - Marketing & PR
ICONS Marketing + Media, Inc.
May 2017 - Jan 2018 (8 months)
Coordinated client accounts and implemented tailored marketing strategies, managing multiple accounts to enhance client satisfaction and retention.
Account Manager | Sales and Marketing Manager
KIWABI UK LTD.
Sep 2015 - Sep 2017 (2 years)
Managed client interactions and coordinated meetings while supporting marketing initiatives and optimizing workflow through effective scheduling.
Sales and Marketing Manager
KIWABI UK Ltd.
Sep 2015 - Sep 2017 (2 years)
Oversaw sales and marketing efforts to increase brand visibility and engagement, developing communication strategies to strengthen client relationships.
Creative Director
Clay Hair Salon
Oct 2010 - Oct 2014 (4 years)
Managed brand presence and customer satisfaction, enhancing the client experience and contributing to brand development through creative initiatives.
Managing Partner
Photo Factory
Sep 2009 - Oct 2014 (5 years 1 month)
Co-founded and operated a successful photography business, directing client projects and leading marketing and sales efforts to establish a loyal client base.
Education
Degrees, certifications, and relevant coursework
TSThe London School of Economics and Political Science
MBA Essentials Online Certificate, Business Administration
2021 - 2021
Completed an MBA Essentials Online Certificate, achieving 95 CPD points.
KCKingston College
NVQ Level 2, Hairdressing
2005 - 2006
Completed NVQ Level 2 in Hairdressing, focusing on practical skills and customer service in the hairdressing industry.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
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