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Shadda Draey

@shaddadraey

Executive Assistant with 7+ years streamlining operations and supporting senior leadership with calm, proactive impact.

United Kingdom
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What I'm looking for

I’m looking for a dynamic role where my executive support, project coordination, and stakeholder communication help streamline operations, deliver high-impact events, and create a consistently excellent experience for customers and teams.

I’m a highly organised, solutions-focused Executive Assistant and Office Administrator with 7+ years supporting senior leadership. I’m trusted for discretion, proactivity, and staying calm under pressure while keeping teams connected and efficient.

In my current role, I manage branded digital collateral and support member communications using Canva, ChatGPT, and Gemini. I also optimise website content for SEO (metadata and on-page elements), tag and categorise articles for better visibility, and collaborate to build and maintain the organisation’s website.

I bring strong stakeholder coordination to high-profile events—securing sponsors, coordinating gala dinner logistics, and supporting event marketing and member outreach campaigns. Earlier roles strengthened my customer service and escalation experience using phone and CRM tools, including complex case management.

From assistant management through customer relations and executive support, I’ve developed a reputation for dependable scheduling, meeting facilitation, report writing, and process improvement. I’m now seeking a dynamic role where my executive support, project coordination, and stakeholder communication can make a real difference.

Experience

Work history, roles, and key accomplishments

BC
Current

Executive Assistant & Digital Marketing

British Acupuncture Council

Mar 2022 - Present (4 years 2 months)

Supported senior leadership and managed office operations while designing branded digital collateral for events and internal communications. Planned sponsor and gala dinner logistics, produced digital magazine content, and improved website visibility through SEO metadata and on-page updates.

GB

Customer Relations Officer

GBS

Jun 2021 - Aug 2021 (2 months)

Supported prospective students by managing applications, scheduling interviews, and sending follow-up messages using Twilio. Used Zoho and Excel for enquiry tracking and increased conversions from enquiry to application by 30%.

Education

Degrees, certifications, and relevant coursework

University of East London logoUL

University of East London

Bachelor of Science (Honours), Psychology

BSc (Hons) in Psychology at the University of East London, graduating in May 2018.

EL

Elizabeth Garrett Anderson School of Languages

GCSE

Completed GCSEs, including Maths, at Elizabeth Garrett Anderson School of Languages in London.

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