Kim Shah

Managed all administration and executive support for the Director, handling client, solicitor and vendor liaison, claim correspondence, hire car agreements, court documentation and TFL PCO compliance.

Sourced required items, managed supplier enquiries and tenders, communicated with vendors, and maintained supplier data and in-house administrative processes.

Supervised call centre operations, managed walk-in customers, maintained client databases and coordinated UK-wide outdoor collections.

Managed call centre and in-house administration, oversaw driver team operations and rota planning to ensure timely bookings and outsourced compliance.

Retained and developed client relationships, managed ATL/BTL campaigns, and generated new business through sales calls and client meetings.

Managed client relationships for cargo and courier services, driving business development and service delivery from 2013 to 2015.

Managed accounts for a 3M pioneer converter, overseeing client relations, order coordination and delivery from 2006 to 2012.

Coordinated marketing solutions and client projects, ensuring delivery and communication between teams during 2005–2006.

Designed garments and coordinated supply to boutiques, handling design, production liaison and deliveries in 2004–2005.

Designed and coordinated Italian household product lines, managing design tasks and coordination with suppliers from 2003–2004.

Completed Make-Up Artistry training through VTCT Skills at LITC in 2025.

Completed AutoCAD 2D & 3D training focused on interior design in 2025.

Attained a City & Guilds Diploma in IT in 2019.

Completed a Master of Business Administration at the London campus of the University of the West of Scotland in 2017.

Completed a Level 6 Diploma in Management in 2015.

Completed an OTHM Level 5 Diploma in Tourism & Hospitality in 2014.

Awarded a Bachelor of Commerce from the University of Karachi in 2003.

Completed a Diploma of Associate Engineering in Garments Technology in 1998.

Completed Intermediate of Commerce through the Sindh Board of Intermediate Education in 1995.