Marta Almeida
@martaalmeida
I lead global HR operations, process improvement, and Workday-enabled service delivery.
PortugalWhat I'm looking for
I've led global HR operations and process improvement at Air Liquide, A.P. Moller Maersk, and Siemens, shaping shared-services delivery across Europe, Africa, and the Middle East. At Air Liquide, I direct 60 professionals across Employee Data Management, Total Rewards Services, and Learning Admin Services across 20 countries.
At Maersk, I implemented a Process Improvement Framework and 2023–2025 roadmap, managed 30+ process-improvement initiatives across three continents, and helped build People Advisory Services for Africa supporting approximately 40 countries. I also led service rehearsal and hypercare activities that closed 85% of identified gaps before Go-Live.
My work combines strong team leadership, process governance, KPIs, Lean, standardization, automation, stakeholder management, and Workday-enabled HR delivery. I've supported major operating-model changes, service transitions, knowledge management, and continuous-improvement training, including 300 hours of training in process mapping, FMEA, RCA, and Lean.
Experience
Work history, roles, and key accomplishments
HR Operations Manager
Air Liquide
Oct 2025 - Present (10 months)
Directed significant process enhancements across global teams, overseeing HR shared services operations and implementing knowledge management systems. Led the growth and expansions services provided.
Implemented a new Process Improvement Framework across People Advisory organization and coordinated training and change request frameworks. Led a team that implemented 30+ improvement initiatives across the organization.
Implemented Africa People Advisory Services team, co-created service delivery model, and led team across multiple locations.
Co-led Hub growth and developed change management plans for new operating model, redesigning HR processes.
Defined and implemented framework for Mass Uploads process and led team of Workday HCM experts.
Identified new business opportunities for service transition and boosted savings through process and technology improvements.
Mentored project managers, closed 30 Lean projects in one year, and provided training in continuous improvement tools.
Managed employee lifecycle activities and maintained organizational structure with low error rate.
Education
Degrees, certifications, and relevant coursework
Stellenbosch University
Specialization, Leadership & Team Development
2022 - 2022
Completed the Africa Leadership Development Program, focusing on global perspective and market understanding. Awarded Best Project for a proposal on decarbonizing West Africa Terminals.
Instituto Superior de Psicologia Aplicada
Specialization, Leadership & Team Development
2012 - 2013
Pursued a specialization in Leadership and Team Development.
Instituto Superior de Espinho (ISESP)
Bachelor, Hotel Management
2005 - 2008
Earned a Bachelor in Hotel Management.
Availability
Location
PortugalAuthorized to work in
Social media
Job categories
Skills
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