Melissa RibairaMR
Open to opportunities

Melissa Ribaira

@melissaribaira

People & Operations Leader with 15+ years of experience.

Portugal
Message

What I'm looking for

I seek a role where I can leverage my HR and operations expertise to foster a positive company culture, drive strategic initiatives, and support team growth in a dynamic environment.

With over 15 years of experience in startups, scaleups, and regulated industries, I am a People & Operations Leader who combines strategic vision with hands-on execution. My journey has been marked by a commitment to building inclusive people practices and optimizing daily operations. I thrive in environments where structure meets humanity, and I am dedicated to helping ambitious companies scale with integrity and purpose.

Throughout my career, I have coached teams through growth and complexity, leveraging clarity and empathy to drive evolution. I have successfully reduced employee turnover by 30% and improved hiring processes, demonstrating my ability to align people, systems, and resources with business priorities. I am passionate about creating fair and competitive compensation packages and ensuring compliance across multi-country workforces.

As I transition to Portugal, I am eager to bring my expertise in HR and operations to a new organization, where I can continue to unleash human potential and drive organizational growth for lasting impact.

Experience

Work history, roles, and key accomplishments

U-
Current

Self-employed Career & Personal Coach

U-GR8

Sep 2024 - Present (10 months)

Coached clients on career, performance, and personal development using neuroscience-based tools, helping them reconnect with purpose and design fulfilling success paths. Delivered training on leadership, emotional agility, and mental resilience.

OB

Head of HR & Operations

OBINEX

Dec 2022 - Jun 2024 (1 year 6 months)

Managed a team of 3 HR specialists and reduced employee turnover by 30% through revamped onboarding, tailored development plans, and improved feedback loops. Designed and implemented fair and competitive global compensation and benefits packages, including ESOP, achieving 100% HR compliance across multi-country remote workforce.

AG

Operations Manager

ALLTOKENFOOTBALL GmbH

May 2022 - Oct 2023 (1 year 5 months)

Designed and streamlined legal and HR workflows, managing end-to-end HR administration, including payroll. Delivered a compliant exit process for multiple terminations, ensuring clear communication and legally secure documentation.

MG

Executive Assistant & HR Liaison

m3 SANITRADE S.A. (m3 Groupe)

Apr 2020 - Oct 2021 (1 year 6 months)

Boosted operational efficiency by 25% through optimized shift planning and built KPI dashboards for real-time workforce tracking and leadership reporting. Managed HR and CSR functions, including complex employee relations.

SS

Executive Assistant to the CEO & Office Manager

STALICLA S.A.

Mar 2019 - Apr 2020 (1 year 1 month)

Delivered executive and personal support to the CEO, managing global schedules, travel, and stakeholder relations across legal, investor, and board levels. Oversaw office operations and HR administration, from SOPs and vendor management to full employee lifecycle handling with a focus on structure and compliance.

ML

Personal Executive Assistant

MI6APP LTD.

Jul 2013 - Nov 2017 (4 years 4 months)

Provided comprehensive executive support, investor relations coordination, and marketing assistance to the CEO. Developed pitch decks, performed competitive analysis, and contributed to fundraising efforts.

CA

Senior Personal Assistant

CITIBANK SWITZERLAND A.G.

Jan 2011 - Jul 2013 (2 years 6 months)

Provided high-level administrative and personal support to the Global Market Manager across multiple regions, managing complex calendars, travel, expenses, and event logistics. Stepped in as interim Business Manager, handling KYC reviews, compliance documentation, and weekly sales reporting to the EMEA CEO.

PS

Western Europe Baby Care Finance & Accounting Business Assistant

PROCTER & GAMBLE INTERNATIONAL OPERATIONS S.A.

Apr 2008 - Jan 2010 (1 year 9 months)

Provided comprehensive administrative support to the Finance Director and leadership team, managing complex calendars, international travel, reports, and events of up to 250 attendees. Oversaw budget tracking, procurement, and invoice validation, achieving an average of 8% cost savings through effective supply and expense management.

Education

Degrees, certifications, and relevant coursework

NS

Not specified

Not specified, Not specified

No specific education details were provided in the text. The text primarily focuses on professional experience and skills.

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Melissa Ribaira - Self-employed Career & Personal Coach - U-GR8 | Himalayas