Marko SpasicMS
Open to opportunities

Marko Spasic

@markospasic

Experienced customer relationship manager with a focus on client satisfaction.

Serbia

What I'm looking for

I am looking for a role that allows me to leverage my client management skills in a dynamic environment, focusing on strategic planning and team collaboration.

I am a results-driven Customer Relationship Manager with extensive experience in client management and a proven track record in developing and executing successful sales strategies. My career has been marked by a strong focus on achieving outcomes and fostering positive relationships with clients, which has driven business growth and ensured long-term success for both my employers and their customers.

In my recent role at Horisen Technology, I successfully cultivated and nurtured relationships with key clients, addressing their inquiries and concerns promptly and professionally. I collaborated closely with sales, engineering, and product teams to ensure alignment on client needs and objectives, which significantly enhanced customer satisfaction. My previous experience as a Sales Representative at BigMat Malta further honed my skills in identifying customer needs and providing tailored solutions, contributing to the expansion of the customer base and improving retention rates.

With a strong foundation in strategic planning, teamwork, and effective communication, I am now seeking a challenging role where I can leverage my skills to contribute to a dynamic organization. I am committed to continuous learning and professional development, having recently undergone leadership training to prepare for future responsibilities in team coordination and project management.

Experience

Work history, roles, and key accomplishments

HT

Customer Relationship Manager

Horisen Technology

Jan 2023 - Jan 2024 (1 year)

As a Customer Relationship Manager, I fostered positive relationships with clients, driving business growth through customer satisfaction. I worked closely with sales, engineers, and product teams to ensure alignment on client needs, managed client accounts, and addressed inquiries and feedback promptly.

Education

Degrees, certifications, and relevant coursework

Marko hasn't added their education

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Tech stack

Software and tools used professionally

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