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Marjorie StahlMS
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Marjorie Stahl

@marjoriestahl

Senior Customer Success Manager at Skill Struck who grew enterprise partnerships and sustained 100% GRR across Enterprise tiers.

United States
Message

At Skill Struck, I managed a portfolio of 60+ accounts, achieving 191% NRR and sustaining 100% GRR across Enterprise tiers. I scaled pilot programs into enterprise-wide partnerships and grew the book of business to $900K+ ARR in the K-12 sector.

I also built a customer lifecycle pipeline that reduced onboarding time by 15% and developed automated health-score triggers in ChurnZero to identify churn risk. Earlier, I created curriculum and taught elementary students, experiences that continue to inform how I support educators and school districts.

Experience

Work history, roles, and key accomplishments

SS

Customer Success Manager

Skill Struck

Jun 2021 - Jan 2024 (2 years 7 months)

Built and implemented a comprehensive customer lifecycle pipeline, streamlining acquisition, onboarding, and retention processes, resulting in a 15% decrease in onboarding time. Utilized data analysis to identify at-risk customers and implemented proactive outreach strategies, resulting in decreased churn.

CO

Curriculum Writer

Codeva

Jan 2021 - Apr 2021 (3 months)

Designed engaging middle school lessons integrating social studies and computer science standards for the National Science Foundation grant Reaching Across the Hallway. Collaborated with content creators nationwide to ensure inclusivity in exploring computer science concepts in a historical context.

EK

Math Content Creator

Elevate K-12

Jul 2020 - Dec 2020 (5 months)

Designed rigorous daily lessons aligned with Common Core standards for a 4th-grade online math platform for 32 weeks of learning. Incorporated teacher directions, formative and summative assessments, and extension activities to cater to diverse learning styles and skill levels.

OA

Elementary Chair

Osceola County Education Association

Aug 2018 - Jul 2020 (1 year 11 months)

Elected to lead the Osceola County Education Association's Executive Board as Elementary Chair representing 25 elementary schools, demonstrating institutional leadership and district advocacy. Collaborated with the board to set priorities, manage budgets, and advocate for educators in contract negotiations and MOUs.

OA

PD Facilitator

Osceola County Education Association

Aug 2016 - Jul 2020 (3 years 11 months)

Delivered professional development courses on evidence-based instructional strategies for educators across Osceola County School District. Collaborated with the board to set priorities, manage budgets, and advocate for educators in contract negotiations and MOUs.

SC

Teacher

School District of Osceola County

Aug 2015 - Jul 2020 (4 years 11 months)

Designed engaging, standards-based lessons for diverse learners in Title 1 schools using various technologies to integrate strategies to ensure mastery. Led the 3rd-grade team as grade level chair at Hickory Tree Elementary School for two years consecutively.

Education

Degrees, certifications, and relevant coursework

Roberts Wesleyan College logoRC

Roberts Wesleyan College

Master of Education, Adolescent Social Studies

Pursued a Master of Education with a focus on Adolescent Social Studies.

State University of New York at Fredonia logoSF

State University of New York at Fredonia

Bachelor of Science in Education, Elementary Education with a Middle School Extension

Earned a Bachelor of Science in Education with a focus on Elementary Education and a Middle School Extension.

Tech stack

Software and tools used professionally

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