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Beth PeddleBP
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Beth Peddle

@bethpeddle

Customer Success Director at Teaching Strategies who built a $40M strategic accounts division and saved $3M in renewals.

United States
Message

At Teaching Strategies, I own the customer lifecycle across a $40M+ ARR portfolio and lead a team of 11 Strategic Account Managers and a Senior Manager. I designed the Resource Review program for highest-risk renewal accounts, yielding $3M+ in renewal saves and 50% retention against a 10% company goal.

Before moving into SaaS customer success, I coached preschool classrooms and supported early childhood education at New Hanover County Schools. I’ve also delivered professional development, co-written and managed grants, and published writing and poetry; I believe the things that make us human are what make us effective.

Experience

Work history, roles, and key accomplishments

TL
Current

Director, Partner Success — Strategic Enterprise Accounts

Teaching Strategies, LLC

Feb 2025 - Present (1 year 8 months)

Owns the full customer lifecycle across a $40M+ ARR portfolio of 7,000+ accounts, leading a team of 11 Strategic Account Managers and 1 Senior Manager. Designed and launched the Resource Review program, yielding $3M+ in renewal saves and 50% retention of at-risk accounts against a 10% company goal.

TL

Partner Success Manager

Teaching Strategies, LLC

Jul 2022 - Jan 2023 (6 months)

Expanded enterprise West Coast accounts including national franchise operators, growing book of business to $2.5M while sustaining 100%+ renewal quota attainment.

TL

Partner Success Specialist

Teaching Strategies, LLC

Jan 2022 - Jul 2022 (6 months)

Managed a $1.5M book of business, achieving 100%+ renewal quota and earning company-wide Rookie of the Year recognition in the first year.

NS

Early Childhood Literacy Specialist

New Hanover County Schools

Mar 2012 - Aug 2014 (2 years 5 months)

Implemented literacy programs and facilitated professional development and parent workshops across 25 preschool classrooms.

Education

Degrees, certifications, and relevant coursework

University of North Carolina at Wilmington logoUW

University of North Carolina at Wilmington

Master of Education, Language & Literacy

2013 - 2015

Master of Education in Language & Literacy from the University of North Carolina at Wilmington, completed in 2015.

University of North Carolina at Wilmington logoUW

University of North Carolina at Wilmington

Birth-Kindergarten License, Early Childhood Education

2010 - 2011

Birth-Kindergarten License in Early Childhood Education from the University of North Carolina at Wilmington, completed in 2011.

Appalachian State University logoAU

Appalachian State University

Bachelor of Arts, English

2001 - 2006

Bachelor of Arts in English with a minor in Women's Studies & Gender from Appalachian State University, completed in 2006.

Tech stack

Software and tools used professionally

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