marissa morina
@marissamorina
I deliver reliable customer service and operations support across busy environments.
AustraliaWhat I'm looking for
I've supported IELTS examination delivery as an Operations Executive, coordinating test-centre operations, preparing operational and financial reports, and assisting with compliance activities.
Across tourism, hospitality, and education environments, I've supervised customer service operations, resolved customer issues, and provided front-desk and administrative support.
I bring over five years of experience managing enquiries, calendars, appointments, travel arrangements, data verification, reporting, and confidential information. I'm friendly, reliable, detail-oriented, and focused on creating positive customer experiences.
Experience
Work history, roles, and key accomplishments
Operations Executive
IELTS
Jun 2021 - Feb 2022 (8 months)
Supported the day-to-day operational delivery of IELTS and other examinations. Assisted with supervision, coordination, reporting, and compliance activities.
Education
Degrees, certifications, and relevant coursework
Dhyana Pura University
Bachelor of Business Management, Business Management
2014 - 2018
Bachelor of Business Management degree from Dhyana Pura University from 2014 to 2018.
Availability
Location
AustraliaAuthorized to work in
Job categories
Skills
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