Marion Sheena Corton

I am Marion Sheena D. Corton, a hardworking individual with more than five years of experience in providing exceptional customer service to US clients across various service lines. My commitment to excellence is reflected in my pursuit of A+ customer satisfaction, ensuring that every interaction leaves a positive impact.

In my most recent role as a Customer Service Specialist at Hover3D, I supported customers through chat, email, and phone calls, guiding them through fundamental stages to troubleshoot issues related to transforming smartphone photos into interactive 3D models. My ability to liaise effectively with the operations team allowed me to solve complex issues and modify 3D models, showcasing my problem-solving skills and dedication to customer care.

Previously, I worked as a Technical Support Representative at AT&T, where I handled complex issues transferred from other departments. My responsibilities included remotely accessing customer accounts to resolve issues and setting up tech visits for unresolved problems. My strong interpersonal skills and proficiency in English have enabled me to excel in fast-paced environments, making me a valuable team player.