Open to opportunities

Marisa Untal

@marisauntal

Message

Diligent customer service representative with strong communication skills.

Philippines

Message

What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

I am a diligent graduate with a Bachelor of Science in Commerce, specializing in Management Accounting. My educational background has equipped me with a solid foundation in business principles, which I have effectively applied in various customer service roles. I am renowned for my quickness, reliability, and unwavering integrity, excelling in collaborative team environments.

Throughout my career, I have gained valuable experience as a Customer Service Representative at Metrics Call Services and as a Technical/Sales Representative at Results CX Company. My strong communication skills and commitment to continuous learning have allowed me to thrive in dynamic work settings, and I am eager to leverage my expertise for success in future endeavors.

Experience

Work history, roles, and key accomplishments

Current

Technical/Sales Representative

Current

Results CX Company

Jan 2022 - Apr 2024 (2 years 3 months)

Engaged with customers to promote products and services, utilizing strong sales techniques and technical knowledge to meet client needs.

Sales Technical Support Customer Engagement Communication Problem Solving

Customer Service Representative

Metrics Call Services

Oct 2021 - Jan 2022 (3 months)

Provided exceptional customer service by addressing inquiries and resolving issues efficiently. Developed strong communication skills and maintained a high level of customer satisfaction.

Customer Service Communication Problem Solving Time Management Reliability

Education

Degrees, certifications, and relevant coursework

Mandaue City College

Bachelor of Science

2021 -

University of Cebu - Lapu-Lapu and Mandaue

Bachelor of Science, Management Accounting

2006 - 2008

Graduated with a Bachelor of Science in Commerce, specializing in Management Accounting. Developed strong analytical and problem-solving skills applicable in various business environments.