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Desiree Maningo

@desireemaningo

Detail-oriented customer service representative with a passion for growth.

Philippines
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What I'm looking for

I am looking for a role that fosters growth and allows me to develop my skills while contributing to the team's success.

I am a hardworking and responsible individual with a strong commitment to delivering exceptional customer service. My experience as a Customer Service Representative has equipped me with the skills necessary to handle various customer inquiries effectively, whether through phone, chat, or email. I pride myself on my adaptability and ability to learn quickly, which has allowed me to thrive in fast-paced environments.

Currently pursuing a Bachelor of Science in Tourism Industry at Cebu Technological University, I am eager to apply my academic knowledge and practical skills in a professional setting. I am particularly interested in roles that allow for personal and professional development, where I can contribute positively to the organization while continuing to grow my skill set.

Experience

Work history, roles, and key accomplishments

FO

Customer Service Representative

Foundever

Apr 2024 - Aug 2024 (4 months)

Provided exceptional customer service as a voice account representative for a travel account, assisting customers with their inquiries and bookings. Utilized various tools including Expedia and Vrbo to manage travel arrangements efficiently.

Education

Degrees, certifications, and relevant coursework

CC

Cebu Technological University - Main Campus

Bachelor of Science, Tourism Industry

2022 -

Currently pursuing a Bachelor of Science in Tourism Industry, gaining foundational knowledge and practical skills relevant to the field. Expected to complete the program in 2026.

UC

University of Cebu - Banilad Campus

Senior High School

2020 - 2022

Completed Senior High School education from 2020 to 2022. Developed foundational academic skills and prepared for higher education.

Tech stack

Software and tools used professionally

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Desiree Maningo - Customer Service Representative - Concentrix | Himalayas