Maribert Ong

As a dedicated Customer Care Associate, I thrive in dynamic environments where I can leverage my skills to enhance productivity and product quality. With experience spanning several years in customer service roles, I have honed my ability to provide insightful recommendations and innovative solutions that drive customer satisfaction. My journey began at Sykes Marketing Inc., where I developed a strong foundation in customer support, assisting clients with mobile plans and billing inquiries.

At Convergys, I further refined my skills by addressing payment inquiries and resolving disputes, ensuring that customers felt valued and heard. My role at Trafilea allowed me to onboard customers and assist them with skincare queries, showcasing my ability to multitask and collaborate effectively with my team. I am committed to continuous improvement and enjoy working in a collegial environment that fosters both personal growth and team success.