micah orbecidoMO
Open to opportunities

micah orbecido

@micahorbecido

Motivated virtual assistant with expertise in customer service.

Philippines

What I'm looking for

I am looking for a role that allows me to leverage my customer service skills in a dynamic environment, focusing on sales and client engagement.

I am a motivated and results-driven professional with extensive experience as a Customer Service Representative. My skills in communication, problem-solving, and building rapport with clients have allowed me to excel in high-pressure environments. I have a proven ability to handle high-volume calls efficiently while maintaining exceptional customer satisfaction.

In my previous roles, I provided technical assistance and troubleshooting for a leading cable company, resolving customer issues related to cable TV, internet, and phone services. I consistently achieved high customer satisfaction ratings through clear communication and efficient problem resolution. I am eager to bring my expertise to an outbound telemarketing role to drive sales and meet targets.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

PC

Pilar College

High School Diploma

High School Diploma.

PA

Philippine State College of Aeronautics

Diploma, Aircraft Maintenance

Diploma in Aircraft Mechanic.

Tech stack

Software and tools used professionally

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micah orbecido - Customer Service Representative - PHILSCA RESULTSCX | Himalayas