sharmaine Pregil

I am a dedicated customer support specialist with over 3 years of experience in customer relationship management and technical support. My journey began with a Bachelor of Science in Business Administration, majoring in Marketing, which has equipped me with the skills to understand customer needs and enhance their experience. Currently, I am working at PartnerHero Philippines Corporation, where I provide exceptional customer service through email and chat, assisting various small businesses in the US.

Throughout my career, I have honed my skills in managing customer inquiries across multiple sectors, including retail, financial services, healthcare, and telecommunications. My previous roles at TaskUs Inc. and Sykes Asia have allowed me to develop a strong foundation in payroll assistance and technical support, ensuring that I can address complex customer concerns effectively. I am passionate about continuous learning and strive to improve my knowledge of company operations to better serve customers.