Lyna Kyle Bueno
@lynakylebueno
Experienced Customer Service Representative
What I'm looking for
As a seasoned customer service professional, I have honed my skills in resolving inquiries, managing orders and returns, and delivering top-notch support. With a strong background in retail account management, I am adept at problem-solving, clear communication, and maintaining a positive customer experience.
Throughout my career, I have provided comprehensive support to customers, assisting with navigation, refunds, and account issues. I have also handled customer inquiries related to order tracking, cancellations, and exchanges, focusing on building rapport with customers and improving long-term satisfaction through clear communication.
I am a skilled communicator with excellent time management and organizational skills, and I am proficient in using technology to resolve customer issues. I am committed to delivering exceptional customer service and ensuring that customers have a positive experience.
Experience
Work history, roles, and key accomplishments
Customer Service
Concentrix
Mar 2020 - Nov 2021 (1 year 8 months)
Provided support for online shopping platforms, handled customer inquiries, and built rapport with customers
Customer Service
True Blue Corp.
Dec 2019 - Present (5 years 5 months)
Provided comprehensive support to members, explained insurance benefits, and resolved issues related to medical claims
Education
Degrees, certifications, and relevant coursework
Lyna Kyle hasn't added their education
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