At Boujee Mobile Pet Grooming, I managed appointment scheduling, mobile route coordination, and client follow-ups. I also updated client databases, booking logs, and payment details using CRM systems and Excel.
At Leo Insurance, I maintained policyholder databases and spreadsheets, handled customer interactions in English and Spanish, and called medical centers to coordinate appointments. I also completed back-office tasks using healthcare management platforms.
At Teleperformance on the Stripe campaign, I responded to customer chats and emails about payment platform operations, investigated account holds and transaction issues, and documented cases in CRM systems. I’m currently pursuing a Technical Program in Accounting & Financial Support at IFC Comfacor.
