Results-oriented IT professional with 10+ years of experience in business systems, software implementations, and change management. Skilled at bridging the gap between technical teams and stakeholders, managing multiple concurrent initiatives, and leading technology projects from requirements gathering through deployment.

Marian Fung
@marianfung
Results-oriented IT professional with 10+ years of experience in software implementations, project management, and systems administration.
Experience
Work history, roles, and key accomplishments
Technical Program Manager
CX Development LLC
Nov 2025 - Aug 2026 (9 months)
Managed a $275K database modernization initiative migrating a legacy Oracle system to PostgreSQL, and led cross-functional technical projects from discovery through delivery. Coached a team of 8 software engineers and coordinated testing and QA.
IT Project Manager, Business Systems
Spring Point Partners LLC
Jul 2022 - Aug 2025 (3 years 1 month)
Led a $200K Dynamics 365 Customer Engagement implementation integrated with SharePoint and Candid API, and a $180K Dynamics 365 Business Central implementation. Managed requirements, budgets, schedules, and stakeholder communication.
CRM Administrator
Essity USA
Jan 2015 - Jul 2022 (7 years 6 months)
Supported Dynamics CRM implementations, upgrades, and cloud migration over seven years, and partnered with sales stakeholders to gather requirements and improve processes. Built Power BI dashboards and trained 200+ sales users.
CRM Support Coordinator
Svenska Cellulosa Aktiebolaget Professional Hygiene
Apr 2012 - Dec 2014 (2 years 8 months)
Supported the Microsoft Dynamics CRM 2011 rollout, managing user administration, system changes, and functional testing. Developed SOPs and training materials, and trained 250 sales and marketing users.
Education
Degrees, certifications, and relevant coursework
Drexel University
Bachelor of Science, Business Administration, Economics & International Business
2007 - 2012
Grade: 3.6/4, cum laude
Bachelor of Science in Business Administration with concentrations in Economics and International Business, graduated cum laude with a GPA of 3.6/4.
Availability
Location
Authorized to work in
Salary expectations
Social media
Skills
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