Open to opportunities

Justiney Thompson

@justineythompson

Message

Experienced ERP Project Manager specializing in SAP and D365 implementations.

United States

Message

What I'm looking for

I seek a challenging role in a dynamic company that values innovation and offers opportunities for professional growth.

I am a seasoned ERP Project Manager with over 15 years of experience in Customer Experience Management and Business Analysis. My expertise lies in leading complex ERP implementations, particularly with SAP and D365 Business Central, across multiple locations in the US, Europe, and Canada. I have successfully managed full-cycle implementations and provided ongoing support, ensuring seamless transitions and user training.

Throughout my career, I have developed a strong foundation in various ERP systems, including Plex and Epicor, and have honed my skills in project leadership and management. My ability to gather requirements, create business statements of work, and conduct user acceptance testing has been pivotal in delivering projects that align with strategic business goals. I am passionate about leveraging technology to drive efficiency and improve business processes.

Experience

Work history, roles, and key accomplishments

Current

Plex ERP IT Project Manager

Current

Aludyne

Aug 2021 - Present (3 years 9 months)

Managed Plex ERP IT projects, overseeing implementations across multiple PCNs and integrating Epicor to S/4HANA. Provided end-to-end functional support for D365 Business Central, including OTC, fulfillment, finance, and system administration.

Plex ERP S 4HANA Finance EDI Project Management Data Mapping

ERP Business Analyst (Plex Support Analyst)

API Heat Transfer

Feb 2020 - Aug 2021 (1 year 6 months)

Developed and oversaw strategic plans for ERP applications, focusing on D365 Business Central to Plex implementations. Led EDI implementations and configurations across multiple platforms, ensuring seamless data flow and system integration.

ERP EDI Salesforce Data Mapping Service Management Business Analysis

SAP Basis Administrator/Consultant/Business Analyst

Symmetry Corporation

Jul 2019 - Feb 2020 (7 months)

Implemented, configured, and monitored SAP technical environments, including scheduling and executing SAP transport systems. Provided post-production support for ABAP applications and performed BI/BW sales reporting analytics.

BI BW Data Validation Business Analysis SQL

SAP Support Analyst

Harley-Davidson

Dec 2018 - Mar 2019 (3 months)

Analyzed complex production issues and developed automated system solutions, including patch creation and promotion to production. Provided round-the-clock support for P1 issues and assisted clients with environment stabilization.

Salesforce SAP UAT Testing

SAP Business Process Analyst

We Energies

Apr 2017 - Dec 2018 (1 year 8 months)

Supported SAP systems, including BW, HANA, HR, Plant Maintenance, and Supply Chain, resolving errors and analyzing reports. Managed notifications and work orders for power plants and provided training on SAP updates.

SAP Plant Maintenance

International Customer Service Rep/Trade Assets/Computer Software

Eaton Corporation

Oct 2016 - Oct 2017 (1 year)

Managed international customer service, handling calls and emails regarding sample orders and pricing products via SAP. Processed sample requests, entered orders into the accounting system, and managed international shipping documents.

Customer Service SAP Order Processing Sales Support Data Entry

Technical Data Coordinator/Warehouse Club TDC

SC Johnson

Nov 2012 - Oct 2016 (3 years 11 months)

Created formulas and pivot tables in Excel to locate products for production and processed new products via SAP PLM. Approved and edited product documents, coordinating with project planners and quality teams.

Excel Customer Service Quality Assurance Data Validation

Transportation Logistics CSR-management

Grainger

Jul 2012 - Nov 2012 (4 months)

Tracked orders, handled inbound customer service calls, and managed billing and invoicing using various systems. Assisted customers with order status, placing orders, and merchandise returns via the SAP system.