Open to opportunities

Andy Patel

@andypatel

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Accomplished IT professional with expertise in project management.

United States

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What I'm looking for

I am looking for a role that fosters collaboration, innovation, and growth opportunities.

I am an accomplished IT professional and servant leader with extensive experience in solution delivery across healthcare, financial services, and construction sectors. My expertise lies in technology product development, implementation, integration, and support, where I have successfully managed multiple complex products and projects utilizing agile, waterfall, and hybrid methodologies.

Throughout my career, I have held various roles, including IT Project Manager and Consultant, where I implemented and integrated SaaS products and designed digital automation solutions. My ability to lead cross-functional teams and deliver business intelligence solutions has significantly reduced onboarding times for enterprise customers. I am passionate about leveraging technology to drive efficiency and improve outcomes, and I continuously seek opportunities to enhance my skills and contribute to impactful projects.

Experience

Work history, roles, and key accomplishments

Current

Consultant

Current

Self-Employed

Jun 2024 - Present (11 months)

Implemented, configured, and integrated SaaS products including Salesforce, HubSpot, and ServiceNow. Designed and developed digital automation solutions using AI, APIs, Zapier, and Clay.

Salesforce HubSpot ServiceNow AI APIs Zapier Automation Integration Configuration

Project Manager

Harvan Group

Jul 2023 - Jan 2025 (1 year 6 months)

Managed residential remodel and renovation projects, conducted property inspections, created floor plans, prepared estimates, developed schedules, and managed vendors/subcontractors.

Project Management Scheduling Vendor Management Property Inspections CRM Management Communication

IT Project Manager/Scrum Master

Shift4

May 2022 - May 2023 (1 year)

Led cross-functional teams to support card payment business intelligence solutions. Defined product features, performed data mapping, and tested solutions across multiple platforms.

Project Management Scrum Data Mapping Business Intelligence QA UAT Cross Functional Team Leadership Tableau AWS

Project Manager/Change Manager

US Department of Veterans Affairs

Feb 2021 - Oct 2021 (8 months)

Developed an enterprise digital transformation strategy for over 800 product teams and composed change management documentation incorporating Agile and DevSecOps concepts.

Change Management Digital Transformation Agile DevSecOps Documentation Strategy Development Training

IT Project Manager/Scrum Master

Compass Group

Nov 2019 - Mar 2020 (4 months)

Managed POS hardware and software installations for college dining facilities and implemented cybersecurity features for Microsoft Outlook and Office 365 end users.

Project Management Cybersecurity Vendor Management Implementation Microsoft Office 365 Communication

Data Analyst

Bank of America

Sep 2018 - Jan 2019 (4 months)

Conducted data analysis in support of records management operations and managed the integration of internal applications with a custom records management workflow system.

Data Analysis Records Management Integration Data Mapping QA UAT Workflow Systems Testing

IT Project Manager/Scrum Master

Wells Fargo

May 2018 - Sep 2018 (4 months)

Managed cross-functional teams for technology feature upgrades and process improvements in support of risk management and regulatory compliance.

Project Management Risk Management Regulatory Compliance Agile Waterfall Team Leadership Data Mapping

IT Project Manager/Scrum Master

Bank of America

Apr 2017 - Apr 2018 (1 year)

Led global cross-functional teams in support of risk management and managed software development sprints for client onboarding application enhancements.

Project Management Agile Waterfall Risk Management Software Development Team Leadership Requirements Gathering Testing

Senior IT Manager/Program Manager

MissionSquare Retirement

Dec 2015 - Apr 2017 (1 year 4 months)

Managed a portfolio of custom applications supporting the enterprise call center and defined the roadmap for a Salesforce implementation and API integration effort.