Mariana D’Amicis

I am a dedicated customer support specialist with a strong background in technical troubleshooting and a People-First approach. I currently provide first-level remote technical support, diagnosing complex issues across desktop and mobile applications.

My professional experience includes roles supporting SaaS products and working with CRM workflows, where I consistently met KPIs while handling sensitive customer data securely. I thrive in multicultural environments and bring multilingual communication skills to every interaction.

I am fully equipped for remote work with a high-performance setup and a proactive, responsible attitude toward independent task management. I enjoy the research process involved in solving technical inquiries and collaborating with cross-functional teams to improve the customer experience.

I am drawn to organizations that value trust and professional development, and I am confident my adaptability, dedication to customer happiness, and international experience will make me a valuable asset to a global support team.