Looking for a job

Mariana Carvalho

@marianacarvalho2

Operations & Project Coordinator | CRM & Customer Experience Operations | Growth and Process Improvement | Bilingual (PT/EN) | Remote Ready

Malta

Message

What I'm looking for

I’m looking for my next step in an international career and I enjoy a role with real business impact, exposure to different markets and diverse teams, and room to grow into someone who can lead increasingly complex projects.

I help busy professionals, growing founders, and team leaders take care of the moving parts behind their work, from daily operations and projects to clients, systems, and processes.

🧠 How I Work:

I have 5+ years of hands-on experience across project coordination, operations, administration, and customer experience. I also built and managed a pet business from the ground up, growing it to 100+ active clients and a team of professionals.

That experience taught me something I now bring to every project: once I understand how your business works, I don’t just wait for instructions. I look for bottlenecks, anticipate what needs attention, and help turn ideas into organized execution.

Experience

Work history, roles, and key accomplishments

Founder and Project Coodinator

Templo Pets

Dec 2017 - Dec 2025 (8 years)

Founded and scaled a company from the ground up, implementing CRM processes and client journey workflows to support a client base of over 100. Led cross-functional operations spanning finance, marketing, and team management of 15 people, and built brand identity and marketing strategy from the ground up.

Project Coordination Operations Management Team Leadership Strategic Planning Sales Growth Strategy Administrative Operations

Administrative Assistant

MS Training

Jan 2014 - Jan 2015 (1 year)

Supported the operations of a corporate training and consulting company specializing in HR, administration, accounting, and tax education. Assisted with planning, organization, and logistics of corporate training programs, and provided administrative support to day-to-day operations.

Administrative Support Event Planning Logistics training coordination