Mariana CamporaMC
Open to opportunities

Mariana Campora

@marianacampora

Customer service agent with expertise in multilingual communication.

Spain
Message

What I'm looking for

I am looking for a role that values multilingual communication and offers growth opportunities.

With over four years of experience as a Customer Service Agent at Equipo IVI in Valencia, I have honed my skills in personalized telephone attention for both national and international patients. My role involved meticulous data registration in CRM systems, resolving incidents, and ensuring that clinic budget goals were met through effective follow-up. My commitment to providing exceptional service has been a driving force in my career.

Prior to my role at Equipo IVI, I worked in sales at Natura, where I advised customers on custom clothing and managed merchandise storage. My experience also includes a position as a shift manager, where I was responsible for cash audits and team coordination. Additionally, I have a strong background in translation, having worked on dubbing scripts and subtitling for various projects, showcasing my proficiency in multiple languages.

Experience

Work history, roles, and key accomplishments

EI

Customer Service Agent

Equipo IVI

Feb 2020 - Mar 2024 (4 years 1 month)

Provided personalized telephone support to national and international patients, managed data registration in CRM, resolved incidents, and followed up on clinic budget goals.

TG

Translator

The Herman English Group

Sep 2016 - Jun 2021 (4 years 9 months)

Translated and subtitled various media, including dubbing scripts and creating Spanish versions of digital magazines.

Education

Degrees, certifications, and relevant coursework

UV

Universidad Central de Venezuela

Graduate in Modern Languages, Modern Languages

2011 -

Graduated with a degree in Modern Languages, focusing on the study and application of various languages in different contexts.

Tech stack

Software and tools used professionally

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Mariana Campora - Customer Service Agent - Equipo IVI | Himalayas