Rodrigo Moran

I’m a bilingual customer support and administrative professional, fluent in Spanish (C2) and English (C1), with experience acting as the first point of contact and handling inquiries with empathy in fast-paced international environments.

At Teleperformance, I provided telephone technical support, resolved service incidents proactively, and managed escalations to ensure a seamless customer experience. I navigated internal systems and CRM tools to troubleshoot accurately and maintain daily customer communication.

In my management support work at SHARDA CROPCHem, I delivered administrative support such as invoice processing and document management, and managed regulatory communications with international partners to ensure documentation compliance.

I’ve also contributed through varied operational roles and relocation preparation, including front desk operations, office administration, and telephone support. Alongside 200+ hours of digital marketing and web design technical training, I support through team collaboration and careful problem solving, and I’ve completed administrative tasks as a volunteer.