camila lainez
@camilalainez
Dedicated medical interpreter with a passion for customer service.
What I'm looking for
I am a deeply committed and driven professional with significant experience in the customer service industry. My role as a Medical Interpreter at Contact Interactive Contact Center has equipped me with the skills to facilitate effective communication between healthcare professionals and patients facing language barriers. I pride myself on ensuring cultural sensitivity and maintaining patient confidentiality, which are crucial in healthcare interactions.
Previously, I provided vital support in an educational organization, managing schedules and assisting with various administrative functions. My experience at Mego Networks further honed my communication skills, where I translated conversations and ensured customer satisfaction. I am enthusiastic about embracing new challenges and continuously learning to adapt in my professional journey.
Experience
Work history, roles, and key accomplishments
Medical Interpreter
Interactive Contact Center
Jul 2022 - Present (2 years 11 months)
Facilitated effective communication between healthcare professionals and patients with language barriers, ensuring cultural sensitivity and maintaining patient confidentiality.
Assistant
Colegio Mayor Albalat
Aug 2021 - Jul 2022 (11 months)
Provided vital support by handling office tasks, managing schedules, organizing documents, and assisting with various administrative functions.
Customer Service & Medical Interpreter
Mego Networks
Dec 2020 - Sep 2021 (9 months)
Facilitated clear communication between non-English-speaking customers and English-speaking service providers, ensuring understanding and maintaining high customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Universitat de Valencia
Customer Service & Medical Interpreter
2021 -
Colegio Mayor Albalat
Bachelor of Law, Law
2021 - 2022
Provided vital support to an organization by handling office tasks, managing schedules, organizing documents, and assisting with various administrative functions.
Mego Networks
Customer Service
2020 - 2021
Facilitated clear communication between non-English-speaking customers and English-speaking service providers. This includes translating conversations, ensuring understanding, and maintaining a high level of customer satisfaction.
La Estancia School
2005 - 2020
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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