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Mariam MinasianMM
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Mariam Minasian

@mariamminasian

iGaming account manager driving client retention and qualified lead growth through data-driven engagement.

Armenia
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What I'm looking for

I seek a client-focused role combining account management, lead generation, and project coordination in an agile team that values growth, collaboration, and measurable impact.

I am an iGaming Account Manager with proven success managing VIP client portfolios under NDA, achieving an 80% client satisfaction score and improving client retention by 18% through tailored engagement strategies. I have led B2B lead generation and marketing initiatives that increased qualified leads by 30%, and I regularly develop personalized outreach, CRM lists, and persuasive RFP/RFQ materials.

My background includes managing the development and launch of 20+ SaaS portals, multiple e-commerce and fundraising platforms, and overseeing CRM/ERP integrations using Agile and PMP principles. I combine initiative, active listening, and problem-solving with strong stakeholder communication to deliver projects on time and foster long-term client relationships.

Experience

Work history, roles, and key accomplishments

CO

iGaming Account Manager

Confidential

Jan 2025 - Aug 2025 (7 months)

Managed VIP client portfolios under NDA, achieving an 80% client satisfaction score and improving client retention by 18% through tailored engagement strategies and opportunity identification.

CS

Lead Generation & Marketing

Cadproof Jewelry Design Studio

Nov 2023 - Jan 2025 (1 year 2 months)

Led B2B lead generation and email outreach, increasing qualified leads by 30% through targeted research, CRM-managed contact lists, and personalized campaigns; supported RFP/RFQ responses to align solutions with client needs.

AL

IT Project Manager

Astudio LLC

Jan 2020 - Sep 2023 (3 years 8 months)

Managed development and launch of 20+ SaaS portals, 4 e-commerce sites, and 2 fundraising platforms, overseeing CRM/ERP integrations and Agile/PMP-based workflows to deliver projects on time.

Education

Degrees, certifications, and relevant coursework

Yerevan State University logoYU

Yerevan State University

International Relations

2014 - 2018

Completed studies at the Faculty of International Relations from September 2014 to May 2018.

Tech stack

Software and tools used professionally

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Mariam Minasian - iGaming Account Manager - Confidential | Himalayas